Robert Salinas
Gilroy,CA
Summary
Dynamic and proactive professional with extensive experience at Goodwill, excelling in donor relations and inventory management. Proven ability to enhance donation efficiency and customer service, while fostering teamwork. Forklift certified and skilled in problem-solving, consistently achieving organizational goals through effective communication and attention to detail.
Personable and reliable with strong ability to handle and organize donations. Understanding of inventory management and data entry, coupled with excellent organizational skills. Capable of ensuring efficient processing and distribution of donations to meet organizational goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Donation Processor/Donor Greeter
Goodwill
11.2024 - Current
- Collaborated with team members to meet daily quotas, improving overall productivity.
- Developed strong customer service skills while interacting with donors on a regular basis.
- Assisted in training new Donation Processors, sharing expertise and best practices for success in the role.
- Reduced waste by identifying reusable or recyclable materials from donated items.
- Enhanced donor experience by providing courteous assistance during drop-off procedures.
- Contributed to a positive work environment through open communication and teamwork.
- Assisted truck driver in transferring donations between vehicle and building.
- Transferred donated goods from donor's vehicle and regularly lifted up to [150] pounds.
- Managed inventory and supply levels to ensure the timely processing of donations.
- Increased donation efficiency by accurately sorting and categorizing incoming items.
- Streamlined item intake process with detailed documentation and data entry.
- Greeted and provided friendly service to donors and assisted in transferring items to facility.
- Completed appropriate paperwork for donations.
- Continually sought opportunities for personal growth and development within the field of donation processing, staying informed about industry trends and best practices.
- Maintained a clean and organized workspace, allowing for efficient processing of donations.
- Supported organizational goals by maintaining knowledge of current donation needs and guidelines.
- Managed interactions with donors and donation center personnel to achieve goals.
- Matched purchase orders with invoices and recorded necessary information.
- Maintained a clean and organized donation area, promoting a professional atmosphere for donors.
- Facilitated connections between donors and appropriate staff members when necessary, enhancing overall communication within the organization.
- Assisted donors with item drop-offs, ensuring a seamless and efficient donation process.
- Collaborated with team members to manage high-volume donation periods and maintain organization in the workplace.
- Sorted and placed donations in appropriate containers.
- Managed inventory of donated items effectively, coordinating proper storage or distribution as needed.
- Forklift certified, used forklift to load and unload trailers with pallets of donations.
- Prepped and stacked donations on pallets for delivery. Shrink wrapped pallets and place inventory ticket on each pallet.
Material Handler
Santa Clara County Registrar of Voters
02.2024 - 04.2024
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Facilitated smooth operations, coordinating with various departments to fulfill material requests promptly.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Monitored warehouse to identify missing items, spills, and unusual activity.
- Managed inventory levels with precision, performing regular audits and adjusting as necessary.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
- Assisted in development of just-in-time inventory system, reducing overstock and associated costs.
- Optimized storage solutions, creating more efficient use of warehouse space.
- Provided excellent customer service, resolving issues swiftly and maintaining positive relationships.
- Facilitated smooth warehouse operations, maintaining clean and organized work areas.
- Maintained clean, orderly work environment free of hazards.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Strapped items down over protective padding to secure throughout transportation.
- Moved furniture and boxes using utility dolly and truck ramp.
Education
Basic
Andrew P Hill
San Jose, CA06-2004
Skills
- Payment processing
- Donor relations
- Confidentiality handling
- Donation tracking
- Organization skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Team collaboration
- Active listening
- Effective communication
- Adaptability and flexibility
- Proactive and Self-motivated
- Decision-making
- Precision and accuracy
- Self motivation
- Interpersonal skills
- Analytical thinking
- Professionalism
- Complaint resolution
- Inventory control
- Time management abilities
- Inventory management
- Continuous improvement
- Adaptability
- Vendor relationships
- Statement review
- Analytical reasoning
- Word processing
- Regulatory compliance
- Forklift Certified
Certification
- Certified Fork Lift Driver, Goodwill - December 2024. Expires 12/4/2027
Timeline
Donation Processor/Donor Greeter
Goodwill
11.2024 - Current
Material Handler
Santa Clara County Registrar of Voters
02.2024 - 04.2024
Basic
Andrew P Hill
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