Robert Sanchez
Lubbock,TX
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
08.2018 - Current
- Performed routine quality control and safety checks on all equipment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Advised patients and families on health topics pertinent to care and treatment.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
EMT-Basic
Hale Center EMS Association
05.2018 - 06.2022
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Responded to calls swiftly, providing life-saving interventions.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Dressed and cleaned wounds, administered medications and performed other duties as needed.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Assisted in removal of patients from hazardous or confined spaces.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Trained EMTs in basic life support skills, oxygen therapy, and wound care.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Evaluated patient histories to assess and prioritize levels of care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
EMT-Basic /Transportation Dispatcher
Lubbock Aid Ambulance
09.2000 - 12.2017
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Performed medical assessments, including airway management and splinting of fractures.
- Dressed and cleaned wounds, administered medications and performed other duties as needed.
- Assisted in removal of patients from hazardous or confined spaces.
- Responded to calls swiftly, providing life-saving interventions.
- Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
- Utilized ambulances and other vehicles to transport patients to medical facilities.
- Assessed patient conditions, maintaining calm demeanor in urgent situations.
- Maintained up-to-date knowledge of protocols, procedures and medical advances.
- Responded to emergency medical calls, providing basic life support services in accordance with protocols.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Created delivery routes and optimized plans for traffic, road conditions, and other factors.
- Coordinated dispatching of several drivers to accomplish daily delivery requirements.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Provided training and guidance to new dispatchers.
- Scheduled and dispatched drivers to locations in Lubbock area, as well as transports that traveled within the region and across the state.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Received new orders, prepared documentation, and assigned personnel.
- Monitored vehicle locations to coordinate timely arrivals.
- Monitored flow of paperwork and directed information to appropriate departments.
- Answered phone calls and responded to customer emails.
- Assisted in resolving customer complaints and grievances.
- Scheduled deliveries and pickups according to customer needs.
- Monitored and tracked dispatch communication systems.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Communicated with production team members about quality issues.
- Identified and documented quality discrepancies for management to develop resolutions.
- Performed root cause analysis to identify and resolve defects, improving quality standards.
Public Safety Dispatcher (Trainee)
City of Lubbock Police Department
04.2005 - 09.2005
- Requested law enforcement, fire and ambulance services for emergency calls.
- Fielded 911 emergency and non-emergency calls and determined level of support that was needed for response.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Remained calm in very high-pressure situations and kept callers on line until law enforcement arrived on scene.
- Monitored alarm systems and closed circuit televisions to dispatch appropriate police response to intrusions and trouble indicated alarms.
- Input information from calls into system and maintaining accuracy of details.
- Assisted callers in emergency situations with appropriate information and support.
- Routed calls to police, fire, and ambulance service to meet individual call needs.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Learned new materials, processes, and programs quickly.
- Attended training courses to build understanding of processes, techniques, and industry.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
EMT /Residential Medication Aide
Giles Dalby Corr. Facility/Physicians Network
08.1999 - 09.2000
- Collaborated with medical professionals to communicate patient needs with accuracy and speed using hospital and medical codes.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Evaluated patient histories to assess and prioritize levels of care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Handled patient transfers from one medical facility to another.
- Utilized communication devices to maintain contact with supervisors.
- Dispensed medications and monitored patient reactions.
- Followed all safety protocols and took necessary precautions while providing care.
- Collaborated with medical doctors and other healthcare professionals.
- Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Reviewed patient progress to document effects of any prescribed medication.
- Counted and recorded medication inventory routinely to maintain medication security and control.
- Monitored medication storage area to maintain medication security and control.
- Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Reviewed medication orders for accuracy and completeness before administering medication.
- Reordered medication to maintain adequate supply.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored patient responses to medication to report adverse reactions quickly.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Upheld infection control and prevention policies across different patient-facing areas.
- Followed directions of licensed nurses to administer medications and treatments.
Inpatient Pharmacy Technician
University Medical Center
08.1998 - 09.2000
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Managed opening and closing duties for pharmacy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Coordinated verification and filling of daily prescriptions in high-volume hospital pharmacy environment.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Answered inquiries from healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
Cardiac Cath Lab Assistant
Covenant Medical Center (Methodist Hospital)
06.1997 - 08.1998
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Used medical equipment and supplies, such as oxygen tanks and intravenous (IV) supplies.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Answered phone calls and responded to physician or nurses requests or questions.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Collaborated with production staff to establish and meet quality standards
Education
No Degree - Certified Clinical Hemodialysis Technician
Fresenius Medical Care Training
Lubbock06-2018
No Degree - Biology
Texas Tech University
Lubbock, TXNo Degree - Biology
Lubbock Christian University
Lubbock, TXNo Degree - Biology
South Plains College
Levelland, TXNo Degree - Emergency Medical Services
Texas Tech University Health Science Centers
LubbockHigh School Diploma -
Post Independent School District
Post, TXSkills
- Equipment sterilization
- HIPAA compliance
- Water treatment systems
- Medication administration
- Sample collection
- Patient monitoring
- Lab result interpretation
- Dialysis management
- Patient scheduling
- Blood sample collection
- Healthcare regulations
- Patient data management
- Disposing of biohazardous waste
- Aseptic techniques
- Specimen handling
- Compliance with regulatory guidelines
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Clinical Hemodialysis Technician
Fresenius Medical Care NA
08.2018 - Current
EMT-Basic
Hale Center EMS Association
05.2018 - 06.2022
Public Safety Dispatcher (Trainee)
City of Lubbock Police Department
04.2005 - 09.2005
EMT-Basic /Transportation Dispatcher
Lubbock Aid Ambulance
09.2000 - 12.2017
EMT /Residential Medication Aide
Giles Dalby Corr. Facility/Physicians Network
08.1999 - 09.2000
Inpatient Pharmacy Technician
University Medical Center
08.1998 - 09.2000
Cardiac Cath Lab Assistant
Covenant Medical Center (Methodist Hospital)
06.1997 - 08.1998
- CCHT - Certified Clinical Hemodialysis Technician
No Degree - Certified Clinical Hemodialysis Technician
Fresenius Medical Care Training
No Degree - Biology
Texas Tech University
No Degree - Biology
Lubbock Christian University
No Degree - Biology
South Plains College
No Degree - Emergency Medical Services
Texas Tech University Health Science Centers
High School Diploma -
Post Independent School District
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