Robert Sangren

Forest Lake,MN

Summary

Dynamic leader with a proven track record at USIC Locating, enhancing team productivity and customer satisfaction through effective performance management and exceptional customer service. Skilled in traffic enforcement and fostering teamwork, I excel in high-pressure environments, ensuring both safety and efficiency. My approach combines rigorous physical fitness with ethics, driving notable achievements in community and team development.

Overview

years of professional experience

Work History

Reserve Police Officer

City Of Coon Rapids

09.2020 - Current

Engaged with local businesses to develop positive relationships between law enforcement and the community at large.
Served as an approachable resource for members of the public seeking assistance or information about police services or programs offered within the community.
Collaborated with fellow officers to maintain a safe and secure environment for citizens and visitors alike.
Assisted with crowd control during special events, ensuring orderly conduct among attendees.
Checked vehicle equipment for proper functioning prior to use.
Monitored crowded public areas and events to mitigate risk and promote safety.
Respond to minor calls for service.

Supervisor

USIC Locating

05.2013 - Current

Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.

Assistant Manager

Lunds and Byerlys

06.2006 - 05.2013

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

High School Diploma -

Arlington High

Saint Paul, MN

06.2005

Skills

Traffic enforcement
Self-defense techniques
Physical Fitness
Ethics and integrity
Training and mentoring
Goal-Oriented
Policy Enforcement

Schedule development
Teamwork and Collaboration
Time Management
Performance Management
Customer Service
Employee Coaching and Mentoring

Timeline