ROBERT SCHAEFER
Little Elm,TX
Summary
Accomplished leader with extensive experience in executive coaching and leadership development at Mindful Leadership, Inc. Expertise in emotional intelligence and instructional design, utilizing SPSS for data-driven insights. Demonstrated success in enhancing organizational performance through strategic training initiatives and effective communication. Proficient in fostering collaboration and driving transformational change.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Internal Consultant
Blankenship Change Consulting, Inc
Dallas-Fort Worth, TX
01.2021 - Current
- Management of client portfolios and consulting services that include:
- Leadership development
- Executive coaching (mid to senior level)
- Classroom facilitation –(online and traditional)
- Competency modeling
- Assessment development and validation
- Statistical analysis/Psychometrics
President
Mindful Leadership, Inc.
Dallas-Fort Worth, TX
01.2014 - Current
- Management of client portfolios and consulting services that include:
- Executive and Leadership Coaching (specializing in Executive Presence, Emotional Intelligence, and transformational leadership skills/traits)
- Classroom facilitation – course delivery (online and traditional)
- Instructor certification
- Master facilitation skills
- Statistical analysis/Psychometrics
- Debriefing Emotional Intelligence tests
Online Instructor Masters and Undergraduate level students (Moodle interface)
University of the People
01.2017 - 01.2024
- Organizational Theory and Behavior (BUS 5113)
- Introduction to Psychology (PSYC 1504)
- Organizational Behavior (BUS 4402)
- Emotional Intelligence (EQ) (PSYC 1205)
Vice President, Client Services
Steinbrecher & Associates, Inc.
Grapevine, TX
01.2005 - 01.2021
- Management of client portfolios and consulting services that include:
- Classroom facilitation – course delivery (online and traditional)
- Instructor certification
- Master facilitation skills
- Executive coaching
- Statistical analysis/Psychometrics
- Job analysis
- Learning needs assessment
- Instructional design
Director, Education & Development / Human Resources
Metromedia Restaurant Group
Plano, TX
01.2002 - 01.2005
- Responsible for all company training programs, Human Resources programs, operations support, change management and core business process development, including:
- Executive and leadership development programs
- Classroom training systems and delivery
- Operations training programs for all line positions in the restaurant
- Career development and succession planning for executive development
- Supervision of the training & development staff (Managers, Coordinators, and Designers)
- Manage company operational documentation, including recipe books, kitchen spec materials, shift management materials, human resources forms and handbooks, Manager-In-Training materials, Leadership Development workbooks, etc.
- Evaluation of program effectiveness through a Training Scorecard analysis (ROI)
- Research and development of learning methodologies used for each training program
- Delivery of training workshops for executives, operations managers, new supervisors, and team members
National Program Manager, Training and Development
Kinko’s, Inc.
Ventura, CA
01.1990 - 01.2002
- Managed company training programs, including the delegation of instructional design resources, budget management, vendor management, communication plan, and deployment calendar
- Analyzed the financial impact to product development support solutions (validation of training methodologies through cost analysis, including impact to margin contribution, impact to EBITDA)
- Delivered Career Development and Succession Planning training to new operations managers
- Supervised contract personnel and intern staff
- Managed development of multimedia training solutions to support eLearning training strategy, including completion tracking and process improvement
- Evaluated effectiveness of Kinko’s training programs (compliance to program, training completion, ROI, turnover impact, etc.)
- Developed and manage learning methodologies for national product deployments
- Integrated new products and services into a cohesive training plan for co-workers at all skill and compensation levels
- Deployed curriculum revision schedules within online course catalog to senior management
- Maintained Web-based national communications plan for all training programs
- Sourced selection of e-learning vendor partners, instructional designer support, including budget justification and cost reduction analysis
- Presented new product releases to the national management team at annual company conventions
Senior Instructional Designer, Corporate Training and Development
Kinko’s, Inc.
Ventura, CA
01.1996 - 01.1998
- Developed new training solutions for all company product releases
- Mapped Instructional Design process according to senior management requirements
- Developed criterion-referenced training audits
- Designed company’s technical specialist program, including performance appraisal criteria
Regional Trainer
Kinko’s, Inc.
OH and KY
01.1994 - 01.1996
- Delivered classroom training for all national courses (company orientation, leadership courses, customer service, project management, etc.)
- Delivered all company technical, computer, and operations training
- Managed certification records, training portfolio, and technical skills assessment databases
- Audited and evaluated learning performance and certification of all co-workers within the region
- Performed HR generalist duties (interviewing, performance appraisals, performance counseling)
Education
Ph.D. - Organizational Psychology
Walden University
Minneapolis, MN05.2015
Master of Business Administration -
University of Phoenix
Phoenix, AZ12.2000
Bachelor of Arts - Philosophy of Religion/Psychology
Wright State University
Fairborn, OH06.1992
Skills
- Adobe Creative Cloud
- Learning management systems
- HTML and markup
- Microsoft Office Suite
- SPSS Statistical Package
- Collaboration tools
- Virtual conferencing software (Zoom; Teams)
Certification
- MSCEIT Certified/MHS
- Certificate in Higher Education
- Certified Instructor
- Society of Industrial & Organizational Psychology (SIOP) Member since 2005
- American Psychological Association (APA) Member since 2005
- American Society of Training & Development (ASTD) Member since 1996
- Society of Human Resource Management (SHRM) Member 1999-2004
References
Private references and contact information available upon request
References
References available upon request.
Publications
- Meaningful Alignment: Mastering Emotionally Intelligent Interactions at Work and in Life (2019) by Susan Steinbrecher and Robert Schaefer, Ph.D. Sustainable Path Publishing.
- Conscious Capitalism, National Convention speaker (2018). Building meaningful alignment in a divisive society Dallas, TX.
- Schaefer, R.T. (2013). How your organization can produce happier and healthier employees: a 3 part series. www.steinbrecher.com
- Schaefer, R.T. (2014). Taking it personally: Leadership and mindfulness training. www.steinbrecher.com
- Poster session presentation (July, 2010) University of Minnesota, doctoral student conference
- Student doctoral research presentation (April 2006) Society for Industrial Organizational Psychology (SIOP) Conference
PUBLISHED WORKPLACE ASSESSMENT
- Interpersonal Dialogue Profile (IDP) - URL: idpassessment.com
- Users receive a detailed profile report upon completion of the assessment. The IDP is designed to help people gain a deeper understanding of how the internal world of physical sensation, feelings, and emotions shape their workplace communication style, including how they resolve conflict and respond to stressful situations.
Timeline
Internal Consultant
Blankenship Change Consulting, Inc
01.2021 - Current
Online Instructor Masters and Undergraduate level students (Moodle interface)
University of the People
01.2017 - 01.2024
President
Mindful Leadership, Inc.
01.2014 - Current
Vice President, Client Services
Steinbrecher & Associates, Inc.
01.2005 - 01.2021
Director, Education & Development / Human Resources
Metromedia Restaurant Group
01.2002 - 01.2005
Senior Instructional Designer, Corporate Training and Development
Kinko’s, Inc.
01.1996 - 01.1998
Regional Trainer
Kinko’s, Inc.
01.1994 - 01.1996
National Program Manager, Training and Development
Kinko’s, Inc.
01.1990 - 01.2002
Ph.D. - Organizational Psychology
Walden University
Master of Business Administration -
University of Phoenix
Bachelor of Arts - Philosophy of Religion/Psychology
Wright State University
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