Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Schenk

Omaha,NE

Summary

Accomplished District Manager at Safelite Auto Glass, adept in strategic planning and leadership, significantly enhanced revenue growth through operational excellence and community engagement. Excelled in multi-unit management and staff development, fostering a culture of continuous improvement and customer satisfaction. Skilled in financial management and team development, achieving remarkable performance metrics.

Professional manager with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Overview

21
21
years of professional experience

Work History

District Manager

Safelite Auto Glass
04.2022 - Current
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Enhanced company reputation through community involvement, developing partnerships with local organizations and participating in charitable events.
  • Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
  • Championed a culture of continuous improvement by regularly soliciting feedback from employees and implementing changes based on their suggestions.
  • Ensured compliance with all company policies and procedures, conducting regular audits and training sessions.
  • Cultivated strong relationships with store managers, offering guidance and support to achieve their targets.
  • Initiated community outreach programs, enhancing brand visibility and fostering goodwill.
  • Enhanced customer satisfaction, conducting regular store visits to ensure compliance with service standards.

Operations Manager

Safelite Auto Glass
04.2004 - 04.2022
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Education

No Degree - Audio Engineering

Northeast Community College
Norfolk, NE

Skills

  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Customer service
  • Training and coaching
  • Goal setting and performance metrics
  • Sales management
  • Operations management
  • Customer relations
  • Staff development
  • Team development
  • Financial management
  • Multi-unit management

Timeline

District Manager

Safelite Auto Glass
04.2022 - Current

Operations Manager

Safelite Auto Glass
04.2004 - 04.2022

No Degree - Audio Engineering

Northeast Community College
Robert Schenk