Dining Room Captain
Christini’s Ristorante
02.2024 - 11.2024
- Maintained clean, safe, and hazard-free work environment.
- Increased overall dining efficiency by promptly addressing customer concerns and resolving issues quickly.
- Ensured seamless event execution by coordinating private parties or special events within the restaurant''s dining space.
- Streamlined table turnover rate through effective communication with serving staff and timely clearing of tables.
- Contributed to a successful team atmosphere by actively participating in pre-shift meetings and offering constructive feedback on service strategies.
- Maximized profits by analyzing sales trends and making informed decisions about menu offerings based on customer preferences.
- Enhanced guest satisfaction by efficiently managing dining room operations and providing exceptional service.
- Trained new employees on company standards, menu knowledge, and guest interaction best practices to promote a consistent experience for all customers.
- Developed relationships with repeat customers through attentive service, fostering loyalty and increasing return visits.
- Improved operational flow through regular review of policies, procedures, staffing needs, and scheduling adjustments as necessary.
