Robert Scott
Lake Stevens,WA
Summary
Goal-driven Sales Management professional bringing 35+ year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions, value-based conversations, and client engagement.
Overview
33
33
years of professional experience
Work History
Events & Team Sales Manager
Lacrosse Wolf
08.2019 - 01.2024
- Sourced new opportunities to introduce products and services to potential customers
- Listened to customer needs to identify and recommend best products and services
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Participated in brainstorming sessions to develop new ideas for business development initiatives
- Conducted market research to identify potential customers
- Acted as main point of contact in matters relating to client concerns and needs
- Built and maintained productive relationships with customers and internal partners
- Increased profitability and revenue by generating more than $2 million in sales
- Renewed existing accounts by cementing trusting relationships with customers
- Maintained accurate records of all customer interactions in the CRM system
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Owner/Manager
Play It Again Sports
02.2010 - 08.2019
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
- Monitored progress by establishing plans, budgets and measuring results
- Created marketing campaigns to attract new customers
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Directed financial activities to fund operations and maximize investment
- Enhanced operational performance by developing effective business strategies, systems, and procedures
- Reviewed legal documents related to business operations
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Expanded product offerings by researching market trends and identifying potential growth opportunities.
Owner/Partner
Inject Tool & Die
Oak Harbor, WA
12.2008 - 12.2009
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Consulted with customers to assess needs and propose optimal solutions.
Account Manager
Pacific Mobile Structures Inc.
Marysville, WA
06.2001 - 12.2008
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with sales team to identify potential upsell opportunities and expand client base.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
Division Manager
Hayes Drilling, Inc.
Bow, WA
05.1995 - 06.2000
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Self-motivated, with a strong sense of personal responsibility.
Account Executive
Tri-State Hospital Supply
Kent, WA
05.1994 - 05.1995
- Increased sales revenue by developing and maintaining relationships with key clients.
- Enhanced client satisfaction by providing personalized solutions and support for their business needs.
- Exceeded quarterly sales targets consistently through diligent prospecting and effective account management strategies.
- Worked within specific geographic territory to cultivate new prospects, cross-sell solutions, reach goals and close sales.
Area Sales Manager
Enterprise Rent-A-Car
Kirkland, WA
10.1990 - 04.1994
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Expanded market share through effective prospecting, lead generation, and negotiation skills.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
Education
Bachelor of Arts - Business Administration/Marketing
Western Washington University
Bellingham, WA01.1990
Skills
- Revenue Forecasting
- Profitability Optimization
- Proposal Development
- Pipeline Management
- New Business Development
- Account Management
- Market Research
- Territory Sales Management
- Key Account Development
- Territory and Account Management
- Sales and Market Development
- Relationship Building
- Sales Territory Growth
- Exceeds Sales Goals
- Key Account Management
- Competitor Analysis
- Team Motivation
- Sales Presentations
- Vendor Negotiations
- Creating Presentations and Proposals
- Customer Retention
- Communications Strategies
- Sales Statistics Analysis
Accomplishments
- Increased Sales 800%+ in less than four years (Lacrosse Wolf)
- Lead company to rank #2 of 315 in lacrosse sales (Play It Again Sports)
- Million Dollar Award - five consecutive years (Pacific Mobile Structures)
Activities
- Alpine Skiing
- Boating/Fishing
- Woodworking
- Automotive Mechanics
- Hydroplane Racing
Timeline
Events & Team Sales Manager
Lacrosse Wolf
08.2019 - 01.2024
Owner/Manager
Play It Again Sports
02.2010 - 08.2019
Owner/Partner
Inject Tool & Die
12.2008 - 12.2009
Account Manager
Pacific Mobile Structures Inc.
06.2001 - 12.2008
Division Manager
Hayes Drilling, Inc.
05.1995 - 06.2000
Account Executive
Tri-State Hospital Supply
05.1994 - 05.1995
Area Sales Manager
Enterprise Rent-A-Car
10.1990 - 04.1994
Bachelor of Arts - Business Administration/Marketing
Western Washington University
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