Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Drive and operate secure mobile document shredding truck.
Greet customers and provide answers and solutions to any service issues.
Provide feedback to manager and dispatcher regarding route efficiency.
Used Monarch routing software to ensure timely and efficient service.
Fielded customer calls for scheduling and resolving of service issues.
Worked with sales department regarding specialty orders and service.
General office duties such as managing repairs of hand held units, creating UPS labels, scheduling truck repairs.
Delivered special order meats in different areas of the U.S.
Provided great and friendly customer service. Drivers were the face of the company.
Managed and assigned volunteers helping with the delivery process.
Booked hotels for each night of a two to three week route.
Managed truck inventory.
Employee of the year 2018
Various awards for excellent customer service per customer surveys.