Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robert Sears

Cheney,WA

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Route Driver/Customer Security Representative

Waste Managment/Stericycle-Shred it division
Airway Heights, WA
07.2016 - Current

Drive and operate secure mobile document shredding truck.

Greet customers and provide answers and solutions to any service issues.

Provide feedback to manager and dispatcher regarding route efficiency.

Dispatcher/Office Assistant

Waste Managment/Stericycle-Shred it division
Airway Heights, WA
07.2016 - Current

Used Monarch routing software to ensure timely and efficient service.

Fielded customer calls for scheduling and resolving of service issues.

Worked with sales department regarding specialty orders and service.

General office duties such as managing repairs of hand held units, creating UPS labels, scheduling truck repairs.

Route Driver/Customer Service Representative

Zayconfresh
Spokane Valley, WA
02.2015 - 07.2016

Delivered special order meats in different areas of the U.S.

Provided great and friendly customer service. Drivers were the face of the company.

Managed and assigned volunteers helping with the delivery process.

Booked hotels for each night of a two to three week route.

Managed truck inventory.

Education

High School Diploma -

Creswell High School
Creswell, OR
06-1991

Skills

  • Excellent customer service
  • Commercial driving
  • GPS and route planning
  • Safe driving practices
  • Professional appearance
  • Strong work ethic
  • Effective communication
  • Regulatory compliance
  • Record keeping

Accomplishments

Employee of the year 2018

Various awards for excellent customer service per customer surveys.

Timeline

Route Driver/Customer Security Representative

Waste Managment/Stericycle-Shred it division
07.2016 - Current

Dispatcher/Office Assistant

Waste Managment/Stericycle-Shred it division
07.2016 - Current

Route Driver/Customer Service Representative

Zayconfresh
02.2015 - 07.2016

High School Diploma -

Creswell High School
Robert Sears