Robert Sekel
Stuart,FL
Summary
Results-driven Senior Solution Architect specializing in CRM and supply chain execution. Demonstrated success in leading Oracle ERP implementations and streamlining operations, achieving significant cost reductions and operational improvements for tier-one government suppliers and military programs.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Purchasing/Inventory
Protech e2
Key Largo, FL
03.2024 - 01.2026
- - Conducted physical inventory verification for electrical and electronic components across multiple storage sites to ensure accuracy and availability. - Analyzed material usage across several high-value commercial projects to identify trends and optimize supply management. - Coordinated replenishment planning for high-use spare parts and disposition of obsolete inventory. - Recommended procurement process enhancements to streamline operations and achieve notable cost savings.
Business Analyst - Oracle ERP to Fusion (Cloud)
Driven Brands, Inc.
Charlotte, NC
02.2022 - 07.2023
- Gathered business requirements from multiple business units and legacy systems for Oracle Fusion Cloud implementation, ensuring alignment with organizational needs. Recommended process standardization aligned with best business practices, enhancing operational consistency across departments. Analyzed and harmonized master data across source systems. Mapped data to standard Oracle FBDI templates, facilitating the implementation team’s setup and CRP test scripts for successful deployment.
- Analyzed business processes to identify areas for improvement and efficiency.
- Collaborated with cross-functional teams to gather and document requirements.
- Developed data models to support decision-making and strategic planning initiatives.
Consultant, Oracle Depot Repair/Installed Base (CRM)
Level 3 Harris Corp
Rochester, NY
03.2021 - 12.2022
- Directed business process analysis for two business units to ensure seamless transition to Oracle 12.1.8 service applications.
- Led solution design activities, including requirements gathering and map/gap analysis, to define custom objects aligned with project goals.
- Configured Oracle Teleservice, Depot Repair, Install Base, and Service Contracts applications for POC testing; integrated custom testing and quality programs to meet military specifications while partnering with Satellite Communications and Tactical Radio divisions in the US and UK to support service and warranty requirements for all branches of the US Military, including SOCOM.
Consultant, Oracle SCM: Procurement, Inventory, Configuration Mgt.
Agilent/BAE Systems Inc.
Falls Church, Virginia
10.2020 - 03.2021
- Facilitated integration of Oracle 12.1.3 for two business units, consolidating operations into a single production environment.
- Coordinated integration of Oracle with 3rd-party field service operations software to enhance operational workflows.
- Validated procurement records, ensuring master and transaction data were prepared for seamless conversion.
- Documented setup details and supported testing prep for project validation sequences.
- Assisted in managing data requirements for combat vehicles and naval weapons systems.
Consultant Oracle SCM: Procurement & Inventory
Scientific Games Corp.
Alpharetta, GA
01.2018 - 01.2020
- Delivered Oracle R12 functional and technical post-implementation support for newly acquired business unit, enhancing system integration and user adoption.
- Developed functional enhancement designs, documented solution details, configured test environments, and facilitated validation throughout the release cycle to production.
- Collaborated with technical team on integration and testing of custom objects, analyzed procurement data to enhance materials visibility for production planners and suppliers, and supported new materials replenishment strategies through iProcurement and iSupplier applications.
Senior Manager, Oracle CRM Service Solution Architect
Cognizant Technology Solutions
Teaneck, NJ
01.2017 - 01.2018
- Supported Oracle EBS CRM service implementations through pre-sales and post-sales phases, ensuring alignment with client requirements. Provided subject matter expertise for CRM Service R11/12 applications, including Field Service, Advanced Scheduler, Depot Repair, Service Contracts, Installed Base, Teleservice, and Customer Support, facilitating effective project delivery. Achieved Field Service Cloud (OFSC) and CX certifications, strengthening service delivery capabilities at Cognizant.
Architect/Principal Consultant, Exterran Inc., Archrock Inc., & Motorola Solutions, Inc.
O2 Works
Dallas, TX
01.2015 - 01.2017
- Design and implement Oracle CRM field service preventive and predictive maintenance solution for oil and gas compression plants.
- Supported operational activities across South America, the Middle East, and the Far East, enhancing regional service delivery.
- Assisted with CRM application lifecycle, managing implementation deliverables, RICE analysis, functional specifications, call center support, customer support, depot repair, field service operations, Oracle EAM integration, project accounting, and third-party mobile field service application interface.
CRM Service Consultant - Stryker Corporation
Provanis Consulting
London
01.2015 - 01.2015
- Supported design and development of Oracle EBS R12 CRM Service solution for Stryker Instruments.
- Completed solution design activities, including requirements gathering, business process modeling, and creation of BRS30 with mapping and gap analysis.
- Recommended process improvements for purchasing, service contracts, supply chain, customer support, depot repair, and field service teams to enhance operational efficiency.
- Analyzed spare parts planning to optimize support for field service and depot repair operations.
- Reviewed legacy applications and documented retirement needs to align with the ERP implementation timeline.
- Facilitated Oracle procurement and sourcing efforts to enhance efficiency.
Consultant - Kirby Corporation/United Engines
O2 Works
Dallas, TX
01.2013 - 01.2014
- Designed and implemented Oracle EBS R12 CRM Service applications, enhancing Depot Repair, Install Base, Field Service, and Service Contracts functionality. Developed and deployed preventive maintenance solution for oil and gas mobile fracking trailers, improving operational reliability. Managed CRM implementation phases and deliverables, ensuring successful solution design, RICE object development, data conversions, interface integration, UAT, custom Service Contracts application development, and training.
- Analyzed market trends to develop strategic recommendations for clients’ growth initiatives.
- Led client workshops to identify operational inefficiencies and recommend improvements.
- Facilitated cross-functional team meetings to ensure alignment on project deliverables.
Principal Consultant - Global Combat Support Systems, FASMO-E United States Marine Corps
Global Consulting International
Salt Lake City, UT
01.2011 - 01.2013
- Executed global rollout of Oracle EBS service applications for US Marine Corps expeditionary forces at Camp Lejeune, NC; validated business requirements and converted assets for multiple maintenance supply and logistics regiments/battalions, enhancing operational readiness.
- Led cross-functional teams to develop innovative consulting strategies for clients.
- Facilitated workshops to identify client needs and tailor solutions effectively.
- Analyzed market trends to advise clients on strategic business decisions.
Applications Manager IT - Oracle Enterprise Services
NCR Corporation
Duluth, GA
01.2010 - 01.2011
- Managed service incident creation and remote support work streams to ensure timely resolution of issues. Managed two teams, including the Oracle CRM application development group based in Bangalore, India. Recommended application enhancements to align with business needs, improving telephony/IVR call center operations, reverse logistics, and integration with legacy applications. Supported Oracle CRM Release 12.1.2 go-live in Switzerland and planned additional global rollouts in Germany and Austria. Coordinated with Oracle CRM development and support teams on pre-production and post-production fixes and enhancement requests to streamline processes.
- Managed application development teams to ensure project alignment with business goals.
- Collaborated with stakeholders to gather requirements for application enhancements and updates.
- Oversaw software deployment processes to maintain operational efficiency across platforms.
Managing Consultant
IBM Global Services
Miami, FL
01.2008 - 01.2010
- EBS CRM service operations / CRM implementation team lead at Toshiba America Medical Systems and KCI Medical Inc.
- Directed Oracle EBS CRM solution design for service operations, enhancing processes in spares procurement, service contracts, field service, depot repair, inventory, and installed base support.
- Collaborated with client team leads to evaluate critical business workflows, resulting in successful Oracle CRM service software implementations.
- Coordinated setup of ERP/CRM analytical tools for supply chain, installed base, spare parts inventory, warranty management, and reverse logistics, improving overall operational visibility.
- Integrated CRM field service data with Blackberry mobile field service application.
- Adhered to Oracle's standardized business practices to ensure compliance.
Senior Manager, Systems Integration, Oracle eBS CRM Sales & Service - Dresser Waukesha & Roots BUs
Dresser Industries Inc.
Addison, TX
01.2007 - 01.2008
- Business systems integration across Dresser Inc. oil & gas and energy operating units supported domestic and international operations. Aligned ERP integration solutions with operational goals, enhancing cost management and efficiency. Delivered post-production support for corporate manufacturing facilities and field service offices. Strengthened call center operations and customer service through targeted process improvements, and enhancing service quality. Trained business users on application features, facilitating effective system use and user adoption.
Principal Consultant, General Oracle Practice - Terex Corporation
Ciber Corp.
Raleigh, NC
01.2006 - 01.2007
- Led consulting projects to enhance client business processes.
- Developed strategic plans to align technology with client goals.
- Facilitated workshops to identify client needs and solutions.
- Developed Oracle CRM software solutions for warranty and contracts management in service and repair of heavy construction equipment using CRM Service applications: Depot Repair, Field Service, Customer Support.
Principal Consultant, General Oracle Practice - General Dynamics Land Systems (GDLS)
Computer Sciences Corp. (CSC)
Charlotte, North Carolina
01.2005 - 01.2006
- Configured Oracle EBS CRM service applications to support business operations. Support development, documentation, and implementation of business software solutions for manufacture retrofit, reset, and configuration management for U.S. Army Stryker Infantry Combat Vehicles across 6 variants. Facilitated documentation of internal business processes during business requirements sessions to improve operational clarity. Support strategic design efforts, business process re-engineering, and application extension development. Coordinated with multiple program managers to deliver timely software solutions for military units in Iraq through Chameleon program.
- Led cross-functional teams to develop strategic IT solutions for clients.
- Analyzed client requirements to design tailored technology strategies.
- Facilitated workshops to gather stakeholder input and drive project alignment.
Sr Product Manager, eBS CRM Service Application Development
Oracle Corporation
Redwood Shores, CA
01.2000 - 01.2005
- Led design, development, and testing of software solutions for ERP and EBS CRM service applications, enhancing functionalities across depot repair, field service, mobile field service, service contracts, install base, advanced scheduler, knowledge management, teleservice, and CRM foundation. Recommended and tracked product enhancements throughout the software development cycle for specific clients, ensuring alignment with client needs and priorities. Collaborated with Oracle Tier 1 EBS implementation partners on business process analysis, conducted map and gap reviews, and provided application setup recommendations for client implementations. Ran Partner CRM service 2-week bootcamps at the RWS campus.
Education
B.A. -
Slippery Rock University
Slippery Rock, PA 16057Skills
- Oracle ERP and Fusion Cloud
- Supply chain optimization
- Procurement strategies
- Inventory management
- Field service management
- Depot repair
- Configuration management
Personal Information
Title: Sr. Solution Architect
Additional Procurement/Logistics Experience
- Nuclear Purchasing Agent - Florida Power and Light
- Mechanical Equipment Buyer - Royal Caribbean Cruises Ltd
- Port Expeditor - US Army Corps of Engineers, Engineering Logistics Command
- Logistics Supervisor - National Science Foundation, Palmer Station, Antarctica/Punta Arenas, Chile
Certification
- McMillian Offshore Survival Training Certification
- Graduate Bergen County, NJ Fire Training School
Accomplishments
- US Navy Antarctic Service Medal - Naval Support Force Antarctica
Timeline
Purchasing/Inventory
Protech e2
03.2024 - 01.2026
Business Analyst - Oracle ERP to Fusion (Cloud)
Driven Brands, Inc.
02.2022 - 07.2023
Consultant, Oracle Depot Repair/Installed Base (CRM)
Level 3 Harris Corp
03.2021 - 12.2022
Consultant, Oracle SCM: Procurement, Inventory, Configuration Mgt.
Agilent/BAE Systems Inc.
10.2020 - 03.2021
Consultant Oracle SCM: Procurement & Inventory
Scientific Games Corp.
01.2018 - 01.2020
Senior Manager, Oracle CRM Service Solution Architect
Cognizant Technology Solutions
01.2017 - 01.2018
Architect/Principal Consultant, Exterran Inc., Archrock Inc., & Motorola Solutions, Inc.
O2 Works
01.2015 - 01.2017
CRM Service Consultant - Stryker Corporation
Provanis Consulting
01.2015 - 01.2015
Consultant - Kirby Corporation/United Engines
O2 Works
01.2013 - 01.2014
Principal Consultant - Global Combat Support Systems, FASMO-E United States Marine Corps
Global Consulting International
01.2011 - 01.2013
Applications Manager IT - Oracle Enterprise Services
NCR Corporation
01.2010 - 01.2011
Managing Consultant
IBM Global Services
01.2008 - 01.2010
Senior Manager, Systems Integration, Oracle eBS CRM Sales & Service - Dresser Waukesha & Roots BUs
Dresser Industries Inc.
01.2007 - 01.2008
Principal Consultant, General Oracle Practice - Terex Corporation
Ciber Corp.
01.2006 - 01.2007
Principal Consultant, General Oracle Practice - General Dynamics Land Systems (GDLS)
Computer Sciences Corp. (CSC)
01.2005 - 01.2006
Sr Product Manager, eBS CRM Service Application Development
Oracle Corporation
01.2000 - 01.2005
B.A. -
Slippery Rock University