Robert Shane Hanson
Hildale,UT
Summary
Motivated professional dedicated to supporting individuals in achieving self-sufficiency and addressing treatment needs related to mental health and substance abuse.
Overview
3
3
years of professional experience
Work History
Client Experience Technician
Beechtree Diagnostics
07.2024 - Current
Provided client support, resolved service issues, and ensured seamless coordination of diagnostic services. Maintained accurate records to enhance satisfaction and efficiency.
Adult/Youth Case Management
Southwest Behavioral Health Center
01.2023 - 07.2024
Supported clients facing mental health and substance use challenges through assessments, care planning, and resource coordination. Collaborated with teams to promote recovery and improve client outcomes.
Client Experience Tech
Beechtree Diagnostics
10.2022 - 01.2023
Provided client support, resolved service issues, and ensured seamless coordination of diagnostic services. Maintained accurate records to enhance satisfaction and efficiency.
Case Manager/Crossover Outpatient (IOP/GOP)
Switchpoint
06.2022 - 10.2022
Managed Intensive Outpatient (IOP) and General Outpatient (GOP) caseloads, providing assessments, care planning, and resource navigation. Supported clients in achieving stability and recovery through individualized case management.
Tech/House Manager
Crossover Recovery, Switchpoint
10.2021 - 06.2022
Oversaw daily operations of the recovery house, ensured a safe and supportive environment, and provided guidance to residents. Managed schedules, enforced policies, and facilitated communication to support clients' recovery journeys.
Education
Bachelor of Science - Social Work
University of Phoenix
12.2025
Associate of Science - Law Enforcement, Corrections, and Courts
Sierra College
Rocklin, CA08.2022
Skills
- Engagement & Support: Facilitates group sessions with clients and families, utilizing personal experiences to create teachable moments
- Documentation & Management: Proficient in EMR, Axiom, BestNotes, Microsoft Word, and Excel for client documentation and team management
- Multitasking and organization
- Works Well Under Pressure
Certifications:
DSAMH Utah State Case Management Behavioral Health/Substance Abuse (Sept2022 – Present)
Timeline
Client Experience Technician
Beechtree Diagnostics
07.2024 - Current
Adult/Youth Case Management
Southwest Behavioral Health Center
01.2023 - 07.2024
Client Experience Tech
Beechtree Diagnostics
10.2022 - 01.2023
Case Manager/Crossover Outpatient (IOP/GOP)
Switchpoint
06.2022 - 10.2022
Tech/House Manager
Crossover Recovery, Switchpoint
10.2021 - 06.2022
Associate of Science - Law Enforcement, Corrections, and Courts
Sierra College
Bachelor of Science - Social Work
University of Phoenix
Similar Profiles
JACOB ATENCIOJACOB ATENCIO
Account Executive at Beechtree DiagnosticsAccount Executive at Beechtree Diagnostics
Lourdes Almenara MADRIDLourdes Almenara MADRID
Catering Assistant at Beechtree Nursing HomeCatering Assistant at Beechtree Nursing Home
Akeem BuariAkeem Buari
CNA at Beechtree Center for Rehabilitation and NursingCNA at Beechtree Center for Rehabilitation and Nursing