Robert Sharps
Lakewood,CO
Summary
Adept at fostering growth and enhancing patient recovery, I leveraged compassionate care and strategic business development at Tri-State Staffing to secure a 20% increase in client engagement. My expertise in relationship building and complex problem-solving has consistently driven success across diverse roles, from addiction counseling to caregiver positions.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Caregiver
Donald Pizinger
01.2010 - 04.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Director of Business Development
Tri-State Staffing
03.2022 - 02.2023
- Designed tailored offerings to meet individual client needs, resulting in an uptick in recurring engagements.
- Enhanced client base through strategic business development initiatives.
- Secured advantageous contract terms with vendors, significantly lowering operational costs for the organization.
- Negotiated, prepared, and signed contracts with clients.
- Expanded product offerings to reach a more diverse customer base, boosting overall sales figures.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Enhanced company''s market presence through targeted networking events and relationship building.
- Presented persuasive presentations at industry conferences showcasing company expertise, generating interest from potential new clients.
- Conducted comprehensive market research studies to identify untapped opportunities for growth within the industry landscape.
- Championed organizational change initiatives that resulted in streamlined operations and significant cost savings for the company.
- Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.
- Cultivated strong relationships with key stakeholders both internally and externally to optimize collaboration efforts across departments.
- Analyzed market trends and competitor data, informing strategic decision-making processes for business growth opportunities.
- Generated significant revenue growth with the implementation of innovative marketing campaigns.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Addiction Counselor
Gaudenzia
04.2006 - 04.2007
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
- Assessed and treated patients through Type addictions, making referrals for comorbid conditions.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Offered professional, respectful therapy to addicted individuals in Type treatment facility.
- Improved client retention rates by providing empathetic support and guidance throughout the recovery process.
- Collaborated with multidisciplinary team members to ensure comprehensive care for clients.
- Maintained detailed records of client interactions, ensuring accurate tracking of progress over time.
- Facilitated group therapy sessions, promoting open communication among participants and fostering a supportive environment.
- Assisted clients in identifying triggers and developing personalized coping mechanisms, reducing the risk of relapse.
- Served as a liaison between clients and social service agencies, advocating for additional resources whenever necessary.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Coordinated referrals for addiction services based on individual client needs and preferences.
Training Manager
Telemarketing Concepts
03.2004 - 03.2005
- Updated training strategies to optimize program effectiveness.
- Created detailed training modules to enhance workforce efficiency.
- Evaluated training sessions to gauge overall performance and unity.
- Conducted thorough training for new employees in collaboration with seasoned staff.
- Integrated departmental efforts to synchronize training initiatives with business targets.
Addiction Counselor
Teen Challenge Training Center
05.2000 - 01.2004
- Developed individualized care plans to promote optimal recovery.
- Quickly addressed emergencies by providing crisis intervention services.
- Designed customized aftercare plans for continuous client support post-discharge.
- Evaluated and managed patients with addiction issues, referring for comorbid conditions.
- Facilitated individual and group therapy sessions addressing diverse therapeutic needs.
- Developed patient care plans and documented progress toward goals.
- Delivered professional and respectful therapeutic services at treatment facility for addicted individuals.
- Instructed families on support strategies for loved ones in treatment.
- Facilitated communication between clients and social service agencies.
- Enhanced client retention by offering comprehensive support throughout recovery.
- Guided clients to identify triggers and create tailored coping strategies, lowering relapse likelihood.
- Organized educational workshops to raise awareness of addiction issues.
- Worked with various experts to provide holistic care for clients.
- Built strong rapport with clients using active listening techniques and empathy.
- Recorded client interactions in detail to facilitate consistent progress tracking.
- Utilized cognitive-behavioral therapy and motivational interviewing for client support.
- Led group therapy sessions to encourage open dialogue among participants.
- Performed detailed evaluations to diagnose individuals with substance use disorders and co-occurring mental health conditions.
- Coordinated with various professionals to support clients' physical, emotional, and mental health needs.
- Assessed progress and modified treatment plans as needed to sustain recovery.
- Reduced relapse occurrences by conducting regular follow-ups and reinforcing coping strategies.
- Provided counseling and support to clients with drug and alcohol abuse issues.
Education
Bachelor Of Arts - Applied Psychology
Pennsylvania State University
University Park, PA12.2003
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Multitasking and organization
- Daily living assistance
- Patient care
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Meal preparation
- Relationship building
- Team collaboration
- COVID-19 safety policies
- HIPAA compliance
- Behavior redirection
- Client transportation
- Incident reporting
- Complex Problem-solving
- Records management
- Physical therapy support
- Case management
- Compassion and empathy
- Active listening
- Verbal and written communication
- Conflict resolution
- Social interaction
- Stress management
- Nutrition
- Disability support
- Empathetic listening
- State regulations
- Autism support
- Fast learner
- Attentive to people
- Clear communication
Accomplishments
Valedictorian with a 3.97 GPA average
Affiliations
Member of Phi Kappa Psi fraternity
Certification
CAC (Certified Addictions Counselor) in MD & PA.
Timeline
Director of Business Development
Tri-State Staffing
03.2022 - 02.2023
Caregiver
Donald Pizinger
01.2010 - 04.2024
Addiction Counselor
Gaudenzia
04.2006 - 04.2007
Training Manager
Telemarketing Concepts
03.2004 - 03.2005
Addiction Counselor
Teen Challenge Training Center
05.2000 - 01.2004
CAC (Certified Addictions Counselor) in MD & PA.
Bachelor Of Arts - Applied Psychology
Pennsylvania State University
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