Robert Shelby
Biolife
Cody,WY
15
years of professional experience
Lead Technician with extensive experience in plasma center operations, donor screening, specimen handling, and blood collection. Skilled in SOP training, infection control, HIPAA compliance, and equipment troubleshooting. Known for improving workflow, maintaining quality standards, and guiding teams to deliver safe, efficient service.
Work History
Lead Technician
7 Years 4 Months- Supervised daily technician workflows to maintain safe, efficient plasma center operations.
- Monitored equipment functionality, troubleshooting issues and coordinating preventive maintenance.
- Trained staff on SOPs, safety protocols, and quality standards for consistent performance.
- Verified donor screening, specimen handling, and documentation accuracy to support compliance requirements.
- Coordinated supply levels and equipment readiness to prevent delays in collection activities.
- Resolved operational issues quickly, minimizing disruptions across collection and processing areas.
- Reinforced infection control practices and biohazard procedures to support regulatory compliance.
- Guided team members through process improvements to increase accuracy, consistency, and workflow efficiency.
- Planned, scheduled, and delegated daily work to a team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
Janitor
1 Year 3 Months- Sanitized high-touch surfaces and restocked supplies to uphold cleanliness standards throughout shift.
- Operated buffers, vacuums, and mop systems to complete daily cleaning tasks efficiently.
- Maintained floors, restrooms, and common areas to support safe, sanitary facility conditions.
- Monitored supply inventory and replaced custodial materials to prevent service interruptions.
Cashier/Cook
5 Years- Processed customer orders accurately using point-of-sale system and handled cash, card, and mobile payments.
- Assembled burgers, sandwiches, fries, and beverages with speed and consistency during peak periods.
- Prepared menu items following Wendy's food safety, quality, and portion standards.
- Maintained clean front-counter, dining, and kitchen areas to support safe, efficient service.
- Followed sanitation procedures, temperature checks, and equipment cleaning requirements throughout shift.
- Resolved order issues courteously and corrected transactions to support positive guest experience.
- Restocked ingredients, packaging, and supplies to keep service stations ready for continuous workflow.
- Supported team members by covering cashier and kitchen tasks to maintain fast, accurate service.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
Associate of Science - Medical Laboratory Science
- 3.0 GPA
Skills
Team leadership
Blood collection techniques
Order of draw
Butterfly technique
Specimen collection
Process optimization
HIPAA compliance
Patient care
Team leadership
HIPAA compliance
Patient confidentiality
Infection control
Timeline
Lead Technician
Biolife
03.2019 - 07.2026Read More
Janitor
Award Cleaning
05.2017 - 08.2018Read More
Cashier/Cook
Wendys Fast Food
08.2011 - 08.2016Read More
LCCC
Associate of Science from Medical Laboratory Science
Read More