Disciplined, self-driven and technically competent aviation leader with diverse on-the-job experience in facilities and aviation management. Strives for continuous improvement and operational excellence through diligent self-directed learning and intrinsic curiosity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Operations Director
Airport Synergy Group / DANTeC
Detroit, MI
04.2022 - Current
Directed a team of management professionals to meet airline operational and financial goals while driving the organization’s continuous improvement program. Coordinated daily operations to support stakeholder operations.
Analyzed and implemented preventative and corrective maintenance programs on terminal facility systems and equipment including but not limited to: baggage handling system, fire alarm and suppression, passenger jet bridges, PCA/GPU and GSE equipment, fuel rack and terminal conveyance systems.
Maintained, designed and controlled an operations and maintenance budget in excess $10m
Lead and successfully oversaw several large capital redevelopment projects, including terminal BHS ULCS/LLCS redevelopment and the Evans Terminal facility fire alarm control system.
Overhauled consortium maintenance asset inventory counts to achieve a 90%+ accuracy rating, while introducing cycle counting procedures and improving inventory management via CMMS Maximo.
Developed and improved cross-agency relationships between local, state and federal agencies, including TSA, CISA, FAA, and CBP.
Oversee contract procurement, solicitation and execution procedures for cost-center specific agreements.
Duty Operations Manager
Airport Synergy Group / DANTeC
Detroit, MI
08.2021 - 04.2022
Oversee a group consisting of up to 100 subcontractors to perform and ensure the safe, orderly and efficient operation of DTW's North Terminal on systems designated in the DANTeC (Detroit Airlines North Terminal Consortium) facility agreement.
Serve as the principal point of contact for DANTeC between airline terminal stakeholders on all shift affairs directly related to the operation of the terminal.
Generate reports on key airport metrics to identify trends, target areas of improvement and reduce suspension time of critical infrastructure.
Air Traffic Control Specialist
Federal Aviation Administration
Memphis, TN
07.2017 - 08.2021
Provide Air Traffic services to ensure the safe, orderly and expeditious flow of more than 3.2 million charter, general aviation, commercial and military aircraft through airspace defined by the Memphis Air Route Traffic Control Facility and regulated under Federal Order JO7110.65
Services provided include, but not limited to issuing safety alerts, hazardous weather navigation, in-flight emergency assistance and servicing uncontrolled (unmanned) airports for arrivals and departures
Coordinate interfacility and intra facility joint use of military, restricted and special use airspace in conjunction with local, state and federal regulations.
Lead CSA/RGOM Trainer/GSC
United Ground Express
Kalamazoo, MI
12.2015 - 06.2017
Supervise and delegate duties to a team of agents required for the safe and efficient operation of arriving and departing aircraft
Duties assigned included ramp service, aircraft fueling, de-icing, passenger assistance, boarding and deplaning
Train, evaluate proficiency, perform qualification checks and sign off on individuals for the use of ground service equipment and non-motorized vehicles for aircraft servicing under general supervision
Receive temporary assignments to assist airports with new or existing United Express service where personnel required training under the United Regional Ground Operations Manual
Reduced workplace complacency in security checks and deviations from standard operating procedures through diligent monitoring and daily team briefings.
Education
Bachelor of Science in Aviation Science and Administration -
Western Michigan University
Kalamazoo, Michigan
01.2016
Skills
Preventative and Corrective Maintenance
Facilities and Inventory Management
Project Management
CIP Development
Process Implementation
Stakeholder Relations
Certification
Federal Aviation Administration - Air Traffic Control Specialist
Federal Emergency Management Agency - Fundamentals of Emergency Management
Federal Communications Commission - Technician Class Radio Operator
American Red Cross - CPR/First Aid/AED
United States Department of State - Secret Security Clearance
Affiliations
Japanese American Citizen League
National Air Traffic Controllers Association
Boy Scouts of America - Eagle Scout/Mentor
Aircraft Owners and Pilots Association
Timeline
Operations Director
Airport Synergy Group / DANTeC
04.2022 - Current
Duty Operations Manager
Airport Synergy Group / DANTeC
08.2021 - 04.2022
Air Traffic Control Specialist
Federal Aviation Administration
07.2017 - 08.2021
Lead CSA/RGOM Trainer/GSC
United Ground Express
12.2015 - 06.2017
Bachelor of Science in Aviation Science and Administration -