Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Robert Shook

West Milton ,PA

Summary

Accomplished Heavy Truck Operator at Geisinger System Services with a strong work ethic and proven accident prevention strategies. Demonstrated expertise in load securing and delivery scheduling, consistently exceeding performance goals and enhancing customer satisfaction. Recognized for adaptability and effective navigation, ensuring timely and safe transport of medical supplies.

Overview

45
45
years of professional experience
1
1
Certification

Work History

Heavy Truck Operator

Geisinger System Services
11.2021 - Current

Performed checks on fluid levels, lights, mirrors, windows, and tires to ensure vehicle readiness.

Ensured compliance with Pa. Driver's License requirements and upheld Medical Certification from Geisinger Employee Health.

  • Currently operate a 26-foot box truck with daily route mileage exceeding 200 miles.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Loaded and unloaded medical supply pallets according to destination sequence using electric and manual pallet jacks.
  • Operate lift gate to unload pallets and carts to deliver to non dock facilities
  • Secured cargo loads properly, preventing damage to goods during transport and improving customer satisfaction rates.
  • Maintained compliance with Federal Motor Carrier roadside inspection standards.
  • Utilized GPS technology effectively for accurate navigation and real-time updates on traffic patterns, ensuring smooth transport operations.
  • Enhanced delivery efficiency by planning and executing optimal routes for daily truck operations.
  • Contributed to team success through active participation in meetings and sharing best practices among fellow truck operators.
  • Trained new truck operators in safe driving practices, leading to fewer accidents and lower insurance costs for the company.
  • Demonstrated adaptability by adjusting routes as needed due to unforeseen circumstances such as construction or inclement weather conditions without compromising delivery deadlines.
  • Consistently met or exceeded performance goals set by management regarding delivery times and customer satisfaction ratings.
  • Assisted in warehouse organization efforts when not on the road, fostering a productive work environment for all team members.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.

Limousine Chauffeur

Susquehanna Valley Limousine
09.2017 - 10.2021
  • Enhanced customer satisfaction by providing timely and professional transportation services.
  • Exhibited flexibility in accommodating last-minute schedule changes or route adjustments as needed.
  • Participated in ongoing training opportunities related to driving techniques, safety regulations, and client relations best practices.
  • Contributed positively to the company''s reputation through word-of-mouth referrals from satisfied customers.
  • Maintained a pristine vehicle condition for client comfort and safety.
  • Conducted advanced trip planning based on clients'' preferences or requirements for each journey.
  • Assisted clients with luggage handling, contributing to a seamless travel experience.
  • Prepared vehicles for daily service by performing thorough inspections and ensuring proper maintenance was conducted.
  • Effectively managed challenging situations or conflicts that arose during transportation assignments with tactful problem-solving skills.
  • Collaborated effectively with team members to coordinate pick-ups, drop-offs, and special requests.
  • Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times. Routes or job assignments would involve driving an average of 1500-2000 miles a week
  • Handled sensitive client information with discretion to maintain confidentiality and build trust among clientele.
  • Demonstrated excellent knowledge of local routes, landmarks, and traffic patterns to ensure efficient travel times.
  • Safely navigated various weather conditions to minimize delays and maintain client schedules. This included pickups at city airports ,universities etc. to Major U.S. cities like Nee York and Washington D.C
  • Managed trip reservations efficiently through the use of scheduling software, maximizing punctuality in pick-up and drop-off times. Used Apps like GPS, Flight Tracker and FlightAware
  • Drove safely and obeyed traffic laws to avoid accidents and injuries.
  • Checked oil, fuel and other fluid levels to keep vehicles in good working condition and avoid breakdowns.
  • Communicated with passengers to answer questions about areas and services and provide comfortable traveling experiences.
  • Operated party vehicles, buses and town cars.
  • Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers.

Equipment Operator/Maintenance Repairman

Dept. Of Natural Conservation and Natural Resource
04.1980 - 04.2016
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Maintained and cleaned equipment after each job and inspected.
  • Operated commercial vehicle to transport equipment and job-specific machinery to and from job sites.
  • Employed bulldozers, loaders and backhoes for construction projects.
  • Transported materials and equipment to and from construction sites.Average distances between 100-150 miles
  • Operated compactors to compact soil, asphalt and other materials.
  • Monitored fuel, oil and water levels of heavy equipment.
  • Operated heavy equipment to move large quantities of dirt and debris.
  • Followed safety protocols while operating machinery.
  • Operated variety of heavy equipment to prepare sites for construction, contributing to project efficiency.
  • Assisted with safe materials transport between work sites to reduce downtime.
  • Enforced compliance with safety standards and regulations related to proper PPE, hand signals and equipment movements.
  • Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.

Hazardous Material PackageAuditor/ Delivery Driver

UPS
11.1992 - 07.2007

Verified hazardous package compliance with established federal and UPS protocols.

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Verified accuracy of all deliveries against order forms.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Facilitated smooth delivery process, ensuring all packages were securely and neatly organized within vehicle.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Education

High School Diploma - Academic

Bucktail Area High School
Farewell Pa.
06.1979

Skills

  • Load securing proficiency
  • Safe driving practices
  • Active listening
  • Patience and perseverance
  • Accident prevention strategies
  • Emergency response readiness
  • Strong work ethic
  • Dependable and reliable
  • Commercial driving
  • DOT compliance
  • Defensive driver training
  • Delivery scheduling

Certification

National Safety Council

Defensive Driving Course 4

Completed 11/13/2014

Timeline

Heavy Truck Operator

Geisinger System Services
11.2021 - Current

Limousine Chauffeur

Susquehanna Valley Limousine
09.2017 - 10.2021

Hazardous Material PackageAuditor/ Delivery Driver

UPS
11.1992 - 07.2007

Equipment Operator/Maintenance Repairman

Dept. Of Natural Conservation and Natural Resource
04.1980 - 04.2016

High School Diploma - Academic

Bucktail Area High School