ROBERT SHORTER
IMPERIAL BEACH,CA
Summary
Support professional with track record of providing outstanding customer service and operational support. Recognized for effectively resolving customer issues and enhancing team collaboration. Reliable and adaptable, consistently meeting changing needs with focus on achieving results.
Overview
9
9
years of professional experience
Work History
SEASONAL RETAIL AND RECEIVING SUPPORT ASSOCIATE
MACY'S INC.
09.2024 - 02.2025
- Communicated with other departments to address customer needs and improve service.
- Followed company policies and procedures to maintain safe, secure workplace.
- Assisted with inventory management by restocking shelves and organizing products.
- Trained new team members on basic procedures and customer service expectations.
TEAM MEMBER
CHIPOTLE MEXICAN GRILL
04.2024 - 06.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
COURTESY CLERK
STATER BROTHERS MARKET
11.2021 - 01.2024
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
MAINTENANCE ASSOCIATE
WALMART NEIGHBOR HOOD MARKET
08.2016 - 02.2021
- Performed plumbing repairs for improved water conservation efforts while maintaining high sanitary standards throughout the facility.
- Ensured optimal functionality of HVAC systems with routine inspections, cleaning filters, calibrating controls, and adjusting thermostats as needed.
- Executed electrical system maintenance tasks such as replacing faulty wiring or damaged components to ensure safe operation.
- Maximized asset utilization by effectively managing the use, storage, and disposal of hazardous materials according to regulations.
Education
High School Diploma -
RICHMOND HIGH SCHOOL
RICHMOND, CA06-1991
Languages
English
Full Professional
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Flexible work hoursTimeline
SEASONAL RETAIL AND RECEIVING SUPPORT ASSOCIATE
MACY'S INC.
09.2024 - 02.2025
TEAM MEMBER
CHIPOTLE MEXICAN GRILL
04.2024 - 06.2024
COURTESY CLERK
STATER BROTHERS MARKET
11.2021 - 01.2024
MAINTENANCE ASSOCIATE
WALMART NEIGHBOR HOOD MARKET
08.2016 - 02.2021
High School Diploma -
RICHMOND HIGH SCHOOL
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