Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Shuttleworth

Farmington,NM

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience

Work History

Jail Sergeant

San Juan County Adult Detention Center
09.2024 - Current
  • Conducted daily shift briefings to improve staff communication and update on inmate behavior.
  • Monitored surveillance systems to identify security risks and ensure awareness of daily activities.
  • Addressed inmate behavioral issues promptly to maintain facility order.
  • Ensured accountability among detainees and staff through consistent enforcement of regulations.
  • Responded effectively to emergencies and de-escalated hostile situations to enhance safety.

Police Officer

City Of Farmington
12.2018 - 03.2024
  • Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Conducted witness interviews and gathered details regarding incidents to determine best course of action.
  • Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Resolved problems, improved operations and provided exceptional service.
  • Strengthened communication skills through regular interactions with others.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Developed and maintained courteous and effective working relationships.

Restaurant Waiter

Chili's Bar And Grill
06.2014 - 11.2018
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
  • Increased sales significantly by upselling higher-end products to customers.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
  • Provided professional services and support in a dynamic work environment.
  • Worked effectively in fast-paced environments.
  • Cultivated relationships with regular customers.

Cashier

Hastings Entertainment Inc
09.2012 - 05.2014
  • Performed cash, card and check transactions to complete customer purchases.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Managed time efficiently in order to complete all tasks within deadlines.

Education

High School Diploma -

Farmington High School

Certification in Police Science -

San Juan College

Skills

  • Civil laws
  • Interrogation Techniques
  • Municipal Codes
  • Report Writing
  • Human relations
  • Patience and Empathy
  • Critical Thinking
  • Planning and coordination
  • Conflict de-escalation
  • De-Escalation Techniques
  • Emergency Management

Timeline

Jail Sergeant

San Juan County Adult Detention Center
09.2024 - Current

Police Officer

City Of Farmington
12.2018 - 03.2024

Restaurant Waiter

Chili's Bar And Grill
06.2014 - 11.2018

Cashier

Hastings Entertainment Inc
09.2012 - 05.2014

Certification in Police Science -

San Juan College

High School Diploma -

Farmington High School

Similar Profiles

CREATE PROFILE
Robert Shuttleworth