Robert Sifford
Concord,NC
Summary
Dynamic IT professional with hands-on experience at FedEx: Ground, excelling in network configuration and application deployment. Proven ability to enhance operational efficiency and foster team collaboration. Skilled in virtual machine setup and system backups, ensuring data integrity while leading teams to achieve production targets. Passionate about leveraging technology for important solutions. Highly motivated Industrial Training IT student with relevant experience in software development, network administration, and system troubleshooting. Strong problem-solving abilities and keen interest in emerging technologies. Demonstrated success in previous training experiences through innovative solutions and improved system performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Industrial Training IT Student
My Computer Career
Charlotte, NC
03.2025 - Current
- Configured routers, switches, firewalls, access points, and other network devices.
- Assisted with the deployment of new applications across multiple platforms.
- Set up virtual machines for development environments using VMware vSphere or Hyper-V technology.
- Performed system backups, ensuring data integrity and security.
- Collaborated with peers on hands-on software development projects.
Team Leader Manager
FedEx:Ground
Concord, NC
04.2015 - Current
- Led team in daily operations to ensure efficient package handling.
- Trained new employees on safety procedures and operational protocols.
- Coordinated workflow among staff to meet production targets effectively.
- Implemented process improvements to enhance operational efficiency and accuracy.
- Facilitated communication between shifts to maintain continuity in operations.
- Resolved employee conflicts and fostered a positive team environment.
- Provided guidance, coaching, and feedback to team members.
- Created and maintained a positive work environment for employees.
- Assigned and monitored daily tasks for team members.
- Organized team meetings to discuss progress and challenges.
- Facilitated communication between senior management and staff.
- Provided technical assistance when needed.
Education
High School Diploma -
Independence HS
Charlotte, NC06-2009
Skills
- Network configuration
- Virtual machine setup
- System backups
- Application deployment
- Firewall management
- Data integrity
Affiliations
- Community Work with kids 10-16 yrs of age
- Cooking for the less fortunate
- Spending time with my Family on vacation
Accomplishments
- I've received Awards for great Customer service 3 years in a row
- I Received a promotion In management for the second time
Certification
- Currently in Scool to receive my Azure 900 and AI 900 Certs
- Also Linex
Timeline
Industrial Training IT Student
My Computer Career
03.2025 - Current
Team Leader Manager
FedEx:Ground
04.2015 - Current
High School Diploma -
Independence HS
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