Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Skinner

SOMERSWORTH,NH

Summary

Dynamic and dedicated professional with extensive experience at Chipotle Grill, excelling in customer interaction and teamwork. Proven ability to enhance guest experiences through exceptional service and effective cash handling. Skilled in kitchen support and maintaining high cleanliness standards, contributing to a positive dining atmosphere and operational efficiency.

Overview

2026
2026
years of professional experience

Work History

Restaurant Team Member

Chipotle Grill
  • Delivered exceptional customer service, ensuring a positive dining experience for all guests.
  • Maintained cleanliness and organization of workstations to uphold health and safety standards.
  • Assisted in food preparation, adhering to recipes and quality standards for consistency.
  • Collaborated with team members to efficiently manage high-volume service periods.
  • Operated kitchen equipment safely and effectively, minimizing downtime during peak hours.
  • Resolved customer inquiries and concerns promptly, enhancing overall satisfaction levels.
  • Participated in training new staff on operational procedures and best practices for efficiency.
  • Monitored inventory levels, communicating needs to management for timely restocking of supplies.
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Greeted guests pleasantly and answered menu questions.
  • Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
  • Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Assisted in maintaining a clean and organized dining area, contributing to a positive guest experience.
  • Prepared food orders, cooking on grill and operating fry station.
  • Used proper techniques to prepare food and ingredients.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
  • Cultivated warm relationships with regular customers.
  • Operated register to process payments and collect cash payment for order totals.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Addressed customer concerns promptly and professionally, leading to higher levels of customer satisfaction.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Participated in regular training sessions to stay up-to-date on menu offerings and company policies, leading to improved job performance.
  • Served food and beverages promptly with focused attention to customer needs.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated knowledge of menu items and corresponding ingredients.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Monitored food quality and freshness throughout day.
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Cut, sliced and ground meat, poultry and seafood to prepare for cooking.

Rideshare Driver

Lyft
  • Navigated complex routes efficiently, ensuring timely arrivals for passengers.
  • Maintained vehicle cleanliness and safety standards, enhancing overall ride experience.
  • Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
  • Utilized navigation apps to optimize travel routes and minimize wait times effectively.
  • Adapted quickly to changing traffic conditions, ensuring consistent service delivery.
  • Managed ride scheduling and communication with passengers through Lyft platform tools.
  • Responded to passenger concerns and complaints politely and professionally.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.

Forklift Operator

Walmart
01.2025 - Current
  • Operated forklifts to efficiently transport merchandise throughout warehouse.
  • Conducted routine inspections of equipment, ensuring operational safety and compliance.

Overnight Stocker

Walmart
01.2025 - Current
  • Stocked shelves efficiently, ensuring product availability and organization.
  • Assisted in inventory management through accurate labeling and placement of merchandise.
  • Collaborated with team members to optimize stock rotation and reduce waste.
  • Conducted regular audits to maintain compliance with safety and health standards.
  • Maintained cleanliness and safety of stock areas, promoting a safe working environment.
  • Provided exceptional customer service by addressing inquiries regarding product locations.
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Maintained neat, organized stockroom free of hazards.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Security Officer

Allied Universal Security Services
02.2017 - 11.2025
  • Monitored premises to ensure safety and security of personnel and property.
  • Conducted regular patrols, identifying and addressing potential hazards proactively.
  • Responded to incidents with appropriate protocols to maintain a secure environment.
  • Documented daily activities, incidents, and observations in detailed reports.

Material Handler

ContiTech Thermopol
01.2015 - 10.2018
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
  • Conducted regular inventory checks to maintain accurate stock levels and minimize discrepancies.
  • Collaborated with team members to streamline loading and unloading processes, enhancing workflow efficiency.
  • Adhered to safety protocols while handling hazardous materials, ensuring compliance with industry regulations.

Unloader Associate

Kohl's Department Stores, Inc
03.2007 - 11.2013
  • Unloaded merchandise efficiently from delivery trucks, ensuring timely inventory availability.
  • Utilized warehouse management systems to track incoming products and maintain accurate stock levels.
  • Collaborated with team members to organize and categorize merchandise for optimal storage solutions.
  • Assessed product quality upon receipt, reporting discrepancies to maintain inventory accuracy.

Security Officer

Securitas Security Services USA
07.2003 - 10.2008
  • Collaborated with law enforcement during emergency situations for effective resolution.
  • Assisted in training new security staff on operational procedures and safety measures.
  • Implemented access control measures to regulate entry and protect assets.
  • Evaluated security systems and recommended improvements for enhanced safety protocols.

Driver

Papa Gino's Pizzeria
05.2005 - 10.2006
  • Ensured timely deliveries to customers, maintaining high standards of service.
  • Operated delivery vehicles safely while adhering to traffic regulations and company policies.
  • Provided excellent customer service, addressing inquiries and resolving issues efficiently.
  • Maintained vehicle cleanliness and conducted routine inspections for safety compliance.

Crew

McDonald's Restaurant
01.2002 - 05.2005
  • Provided exceptional customer service by efficiently taking orders and addressing inquiries.
  • Maintained cleanliness and organization in dining area, ensuring a welcoming environment for guests.
  • Operated kitchen equipment with safety protocols, preparing food items according to quality standards.
  • Collaborated with team members to optimize workflow during peak hours, enhancing overall service speed.

Education

Associate of Technology - Class A Truck Driving

Netts
North Andover, MA
07.2015

Criminal Justice

McIntosh College
Dover, NH
03.2007

Skills

  • Strong teamwork
  • Customer interaction
  • Cleaning and sanitizing
  • Taking orders
  • Cash handling expertise
  • Kitchen support
  • Guest experiences
  • Supply restocking
  • Food presentation
  • Kitchen cook lines
  • Reheating and cooldown procedures
  • Proper equipment operation
  • Email and phone orders
  • Strong work ethic
  • Report writing
  • Incident reporting
  • Security guard license
  • General security
  • CCTV surveillance
  • CCTV monitoring
  • Surveillance
  • Emergency response
  • Access control
  • Patrol operations
  • Security screenings
  • Conflict de-escalation
  • Visitor tracking
  • Threat assessment
  • Crime prevention
  • Metal detector operation
  • Emergency management
  • Crisis management

Timeline

Forklift Operator

Walmart
01.2025 - Current

Overnight Stocker

Walmart
01.2025 - Current

Security Officer

Allied Universal Security Services
02.2017 - 11.2025

Material Handler

ContiTech Thermopol
01.2015 - 10.2018

Unloader Associate

Kohl's Department Stores, Inc
03.2007 - 11.2013

Driver

Papa Gino's Pizzeria
05.2005 - 10.2006

Security Officer

Securitas Security Services USA
07.2003 - 10.2008

Crew

McDonald's Restaurant
01.2002 - 05.2005

Restaurant Team Member

Chipotle Grill

Rideshare Driver

Lyft

Associate of Technology - Class A Truck Driving

Netts

Criminal Justice

McIntosh College

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