Summary
Overview
Work History
Education
Skills
Timeline
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Robert Sloan

Robert Sloan

Charlotte,NC

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Experienced with patient care, clinical procedures, and healthcare environments. Utilizes strong communication and critical thinking skills to ensure quality care and efficient operations. Track record of delivering compassionate support and fostering teamwork to enhance patient outcomes.

Overview

16
16
years of professional experience

Work History

Fleet Manager

Koch Companies
01.2021 - Current
  • Managed a diverse team of 43 drivers, maintenance crews, and yard drivers which contributed to improved collaboration and efficiency in the workplace.
  • Duties include scheduling 43 drivers to operate designated routes, monitoring drivers hours-of-service, scheduling back loads from different vendors and providing the necessary on-site decision making for profitable outcomes for our company
  • Provided past experiences in project management, utilized my vast business knowledge and critical thinking skills in new start up operations for the Charlotte fleet
  • Streamlined communication channels between fleet department and other business units, enhancing operational cohesiveness.
  • Enhanced compliance with transportation regulations through meticulous record-keeping and audits.
  • Created and enforced detailed organization processes to increase quality and service standards.

On-Call Registered Nurse

Heart of Georgia Hospice
01.2020 - 01.2021
  • Provided compassionate end-of-life care for terminally ill patients while offering emotional support to their loved ones during challenging times.
  • Traveled to patient home and facilities to review, set-up and administer medications within established plan of care.
  • Cultivated trusting relationships with patients through active listening, empathetic responses, and personalized care approaches.
  • Participated in IDG team meetings and QUAPI team meetings
  • Streamlined the patient admission process by efficiently gathering relevant information while maintaining empathy and compassion.
  • Responded to incoming calls from patient, family member or caregiver for after-hours medical services and gathered information to address inquiry or concern and ascertain need to conduct in-person nursing visit.

Driver Representative/Fleet Driver Trainer

McLane Company
01.2015 - 01.2020
  • Delivered frozen, refrigerated, and dry goods to restaurant concepts contracted by parent company from distribution center
  • Trained new drivers in the delivery process utilizing Bill of Lading, delivery receipts, and scanners
  • Aided transportation manager and supervisors in developing new procedures, routes and backhauls, incident/accident reviews, troubleshooting/installing electronic logs/driver cams
  • Coordinated with maintenance vendor with repairs to tractors/trailers and rentals
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.

Staff RN

Atrium Navicent, Peach Co.
01.2015 - 04.2015
  • Monitored vital signs, lab results, and other indicators to detect changes in patients'' conditions promptly.
  • Utilized critical thinking skills to make quick decisions in high-pressure situations, prioritizing patient needs and addressing emergent issues promptly.
  • Implemented appropriate interventions based on assessment findings to maintain or improve patients'' health status.
  • Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to each patient''s needs.
  • Improved patient satisfaction scores by providing compassionate, attentive, and empathetic care.

RN Clinical Manager

Heart of Georgia Hospice
01.2013 - 01.2015
  • Responsibilities include any duty to ensure that total patient care is coordinated with all disciplines in hospice care
  • Other responsibilities include direct supervision of Residential home care and Inpatient care RNs, LPNs, and CNAs, Leading IDG team meetings, software database administrator, QAPI meetings, infection control and surveillance, monthly chart reviews, policy and procedure review and implementation, and coordinating admission/discharge/transfer collaboration with physicians and staff

RN – Supervisor

Pavilion Family Medicine Center/Houston Healthcare
01.2013 - 07.2013
  • Collaborated with 4 faculty primary care physicians, 16 resident physicians, and practice manager
  • Directly supervised 7 LPN nurses and 1 CMA and coordinating planning of care between employees and patients
  • Maintained regulatory compliance by conducting regular audits, reviews, and updates on policies and procedures
  • Led quality improvement projects aimed at enhancing overall patient outcomes within the department through close collaboration with multidisciplinary teams
  • Managed critical situations calmly and efficiently, providing guidance to the nursing team during emergencies.

RN Application Analyst

Houston Healthcare
01.2011 - 01.2013
  • Direct project management and implementation of ProVation order sets, development and direct build of ordersets into Meditech 6.0, aid in the development/creation of orders and orderable items in PCM/OM areas of Meditech, knowledge of PCS and ITS dictionaries
  • Development and deployment of Iatric Systems MD Access and MD Access Mobile (physician portal)
  • Direct physician training and relations throughout organization
  • Role development of physician support
  • Provided support for MAGIC to 6.0 migration
  • Completed 3 Go-Lives in Meditech 6.0
  • Trained physicians, nurses, and health unit coordinators in the implementation of Meditech 6.0 PCM, OM, and PCS modules and served as core team member
  • Install PC applications and trained physician office staff to access patient information
  • MAGIC MIS and OE knowledge
  • Reduced errors in data entry by providing comprehensive training on clinical applications to staff members.
  • Streamlined workflows for improved efficiency, customizing clinical application configurations to meet user needs.
  • Liaised between vendors and internal stakeholders during implementation projects, ensuring alignment of goals and expectations.
  • Assisted with system upgrades and migrations while minimizing operational disruptions during transitional periods.
  • Identified opportunities for process improvement, conducting thorough analysis of current application usage and recommending changes.
  • Established best practices for application usage, fostering a cohesive approach among teams and promoting optimal patient care.
  • Served as a subject matter expert on various clinical applications, staying up-to-date on industry trends and best practices in order to provide informed guidance to team members.
  • Troubleshot technical issues, offering timely resolution to minimize downtime and maintain productivity levels within the clinic.
  • Performed rigorous testing before deploying updates or modifications within the live environment, ensuring minimal impact on end-users'' daily activities.
  • Participated in multidisciplinary meetings to discuss improvements in patient care processes through optimized use of clinical applications.
  • Served as customer support assistant, fielding technical support concerns and guiding users through proper use of applications.
  • Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.

Registered Nurse

Perry Hospital
01.2010 - 01.2011
  • Performed invasive hemodynamic monitoring, total acute care of critical patients, collaboration with cohorts, advanced telemedicine and primary care physicians
  • Assisted physicians with bedside procedures, ensuring accurate treatment administration and timely patient recovery.
  • Demonstrated advanced critical thinking skills while managing complex clinical situations involving multiple organ systems failures in critically ill patients.
  • Improved patient outcomes by developing and implementing individualized care plans for critically ill patients.
  • Reduced patient complications by promptly identifying changes in condition and initiating appropriate interventions.
  • Increased family involvement in patient care by providing timely updates on their loved one''s progress and addressing any concerns or questions they may have had.
  • Identified patients' current needs through careful observation, vitals monitoring and discussions with loved ones or patients.
  • Collaborated with interdisciplinary teams to establish optimal care plans, resulting in improved patient satisfaction.
  • Administered medications accurately and effectively, preventing adverse reactions through careful monitoring of drug interactions.
  • Evaluated the effectiveness of implemented nursing interventions, adjusting care plans as needed to ensure continuous improvement in patient outcomes.
  • Contributed to the development of quality improvement initiatives aimed at enhancing patient safety measures within the ICU setting.
  • Managed patient flow effectively through timely placements upon admission as well as coordinating smooth transfers and discharges.

Registered Nurse

Houston Healthcare
01.2009 - 01.2010
  • Enhanced team communication by consistently collaborating with physicians, technologists, and other healthcare professionals for optimal patient care.
  • Maintained a sterile environment during procedures by adhering to strict infection control guidelines and protocols.
  • Streamlined workflow within the department by effectively managing multiple tasks simultaneously, prioritizing urgent cases as needed.
  • Ensured patient safety and comfort while positioning them appropriately for imaging studies and procedures.
  • Effectively addressed any concerns or questions posed by patients or their families, providing thorough explanations about the nature of their interventional radiology procedures and expected recovery timelines.
  • Improved patient outcomes by accurately assessing and monitoring their health status during interventional radiology procedures.
  • Reduced complications in patients by promptly identifying and addressing any issues during interventional radiology treatments.
  • Contributed to positive patient experiences through compassionate care, empathy, and active listening during consultations and followups.
  • Maintained accurate documentation of all patient interactions, interventions, and outcomes for seamless continuity of care between healthcare providers involved in each case.
  • Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
  • Monitored patient reactions after administering medications and IV therapies.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Equipped patients with tools and knowledge needed for speedy and sustained recovery.

Education

Bachelor’s Degree in Nursing -

Georgia College and State University
12.2012

Associate’s Degree in Nursing -

Darton College
05.2008

Associate’s Degree in Business Administration -

Macon College
05.1991

Cardiac Technician/Paramedic Diploma -

Macon Vocational Technical School
05.1985

High School Diploma -

Hawkinsville High School
05.1984

Skills

  • Clinical judgment
  • Resource utilization
  • Patient advocacy
  • Honest and dependable
  • Task and work prioritization
  • Documentation and reporting
  • HIPAA education
  • Decision-making
  • Quality assurance
  • Coaching and mentoring
  • Adaptability and flexibility
  • Microsoft office
  • Creative problem solving
  • Staff educational programming
  • Analytical thinking
  • Nursing staff supervision
  • Needs assessment
  • Complex information interpretation
  • Nursing protocol development
  • Resource monitoring
  • Electronic health records proficiency
  • Collaborative teamwork
  • Patient assessment techniques
  • Compassionate patient care
  • Conflict resolution techniques
  • Ethical practice standards
  • Pre-and Post-procedure care
  • Adaptability in High-stress environments
  • Healthcare policy compliance
  • Teamwork and collaboration

Timeline

Fleet Manager

Koch Companies
01.2021 - Current

On-Call Registered Nurse

Heart of Georgia Hospice
01.2020 - 01.2021

Driver Representative/Fleet Driver Trainer

McLane Company
01.2015 - 01.2020

Staff RN

Atrium Navicent, Peach Co.
01.2015 - 04.2015

RN Clinical Manager

Heart of Georgia Hospice
01.2013 - 01.2015

RN – Supervisor

Pavilion Family Medicine Center/Houston Healthcare
01.2013 - 07.2013

RN Application Analyst

Houston Healthcare
01.2011 - 01.2013

Registered Nurse

Perry Hospital
01.2010 - 01.2011

Registered Nurse

Houston Healthcare
01.2009 - 01.2010

Associate’s Degree in Nursing -

Darton College

Associate’s Degree in Business Administration -

Macon College

Cardiac Technician/Paramedic Diploma -

Macon Vocational Technical School

High School Diploma -

Hawkinsville High School

Bachelor’s Degree in Nursing -

Georgia College and State University

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Robert Sloan