Robert Smith
Coram ,NY
Summary
Proven professional with a track record of enhancing patient and customer experiences at Pm Pediatrics, adept in Pediatric Care and Microsoft Office. Excelled in roles requiring strong communication, teamwork, and time management skills. Streamlined processes and improved satisfaction rates by implementing efficient strategies, showcasing a commitment to excellence and results.
Overview
6
6
years of professional experience
Work History
Lacrosse Coach
Team 91
08.2023 - Current
Front Desk Receptionist/ Medical Assistant
Pm Pediatrics
05.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.m
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Order Fulfillment Associate
Home Depot
05.2020 - 08.2022
- Handled high-priority orders with urgency, prioritizing their prompt processing and shipment to meet customer needs.
- Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
- Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
Customer Service Representative
Walgreens
12.2018 - 08.2019
Education
Bachelor Of Health Science -
Long Island University
Greenvale, NY05.2023
Newfield High School
Selden, NY06.2019
Skills
- Pediatric Care
- Patient Intake & Triage
- Basic Life Support (BLS)
- Customer Service
- Strong Communication & Teamwork
- Time Management
- Microsoft Office
Timeline
Lacrosse Coach
Team 91
08.2023 - Current
Front Desk Receptionist/ Medical Assistant
Pm Pediatrics
05.2023 - Current
Order Fulfillment Associate
Home Depot
05.2020 - 08.2022
Customer Service Representative
Walgreens
12.2018 - 08.2019
Bachelor Of Health Science -
Long Island University
Newfield High School
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