Robert Smith
Virginia Beach,VA
Summary
Dynamic leader with a proven track record at Hado Development LLC, enhancing operational efficiency and safety. Expert in facility management principles and adept at fostering team leadership and supervision. Achieved significant cost reductions and improved service planning, showcasing exceptional operational oversight and interpersonal skills.
Critical-thinking Facility Manager with 14 years of proven successful cost-reduction techniques, efficient employee scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Overview
34
34
years of professional experience
Work History
Facility Manager
Hado Developement Llc
03.2011 - Current
- Supervised staff of 8 in day-to-day activities.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for customers.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Monitored electricity, gas and water systems for proper function to minimize costs.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Managed security and access control by overseeing surveillance camera, alarm and card access systems for facility safety and security.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Handled tenant relations by addressing complaints and concerns quickly to promote facility satisfaction.
- Coordinated with cleaning and janitorial services to keep facility clean and presentable for occupants.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Maintained facility grounds, equipment, and safety compliance.
- Ordered, maintained and distributed supplies and inventory.
- Negotiated contracts with vendors to obtain favorable and cost-effective terms and conditions.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Prepared reports and schedules with accuracy.
- Oversaw building automation system and monitored HVAC, security and audio-visual systems, maintaining functionality of equipment.
- Evaluated facility operations and personnel for safety and health regulations compliance.
General Manager
Wilco Hess Corp.
01.2010 - 01.2011
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
Purchasing Agent
US Navy Contractor
01.1991 - 06.2007
- Created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Accepted and processed supply requests from staff, and placed orders per procedures.
- Implemented innovative supply chain management strategies to streamline procurement process.
- Identified and resolved supply chain issues to mitigate delays and production disruptions.
- Developed and implemented strategies to reduce operational costs.
- Analyzed and reported on inventory levels to determine purchasing requirements.
- Conducted research, identifying potential vendors and better pricing options.
- Collaborated with internal departments to identify and manage demand for material and services.
- Sourced and qualified bidders, obtained favorable pricing and finalized contracts.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Maintained documentation for all purchases.
- Worked with departments to find new and better items to fulfill diverse needs.
- Searched for hard-to-find items and found high-quality, reliable vendors.
- Organized professional with expertise in managing resources and optimizing performance. Proficient in providing valuable insights and supporting decision-making processes. Committed to enhancing productivity and contributing to overall success.
- Excellent communication skills, both verbal and written.
- Paid attention to detail while completing assignments.
- Cultivated interpersonal skills by building positive relationships with others.
Education
GED -
Western Branch High School
Chesapeake, VA11-1986
Skills
- Performance Assessments
- Cost-reduction methods
- Service planning and scheduling
- Service contracts management
- Operations Oversight
- Facility management principles
- Operational efficiency and safety
- Leadership and supervision
- Planning and scheduling
- Equipment installations and maintenance
- Building Maintenance
- Database Maintenance
Timeline
Facility Manager
Hado Developement Llc
03.2011 - Current
General Manager
Wilco Hess Corp.
01.2010 - 01.2011
Purchasing Agent
US Navy Contractor
01.1991 - 06.2007
GED -
Western Branch High School
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