Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert smith

Johnsburg,Illinois

Summary

Dynamic leader with proven expertise in staff management and complex problem-solving, honed at USIC Locating Services. Excelled in enhancing team productivity and customer satisfaction through innovative strategies and effective staff development. Skilled in training and mentoring, with a knack for tackling challenging scenarios, ensuring operational excellence and goal achievement.

Overview

12
12
years of professional experience

Work History

Supervisor

USIC Locating Services
01.2022 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Locator Technician

USIC Locating Services
03.2013 - Current

Mark utilities for different customers.

Handle all Problem solving of the Crew and found ways to maximise efficiency.

Kept good customer relation and contractor relations to keep good standing with them

Located the Most difficult Jobs in most of Lake County.

Versed in Electric understanding and good relations with customer.


Education

High School Diploma -

Antioch Community Highschool
Antioch
05-1997

Skills

  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation

Timeline

Supervisor

USIC Locating Services
01.2022 - Current

Locator Technician

USIC Locating Services
03.2013 - Current

High School Diploma -

Antioch Community Highschool
Robert smith