Summary
Work History
Education
Skills
Timeline
Generic

Robert Smtih

Hemet,CA

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Work History

Operations Manager

Heating and Cooling Supply
Lakeside , CA
01/27/23 - Current
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Achieved cost-savings by developing functional solutions to problems.
  • Recognized by management for providing exceptional customer service.

Operations Manager

Temple 57
Murrieta, CA
01/01/15 - 01/27/23
  • Conducted security assessments and identified areas of vulnerability.
  • Monitored access control systems, CCTV footage, and alarm systems.
  • Supervised the daily operations of a security team to ensure compliance with company policies and procedures.
  • Performed regular inspections of all security equipment to ensure proper functioning.
  • Developed detailed reports on incidents and submitted them to management for review.
  • Investigated suspicious activity and reported findings to the appropriate authorities as needed.
  • Implemented strategies to reduce potential threats and mitigate risk in high-traffic areas.
  • Interacted with law enforcement agencies when necessary to coordinate investigations into criminal activity at the site.
  • Enforced safety regulations and ensured that employees followed all rules and regulations related to security matters.
  • Resolved conflicts between staff members in a timely manner while adhering to company policy.

Project Manager

SafeStep Inc.
Burnsville, MN
02/17/12 - 01/14/16
  • Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
  • Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
  • Coordinated resources across multiple departments and teams as needed for successful completion of projects.
  • Implemented effective communication protocols between internal teams working on different aspects of a given project.
  • Facilitated resolution of conflicts between team members when necessary.
  • Developed and maintained project plans, timelines, and budgets.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.

Education

Some College (No Degree) - Business Administration And Management

Mt. San Jacinto
San Jacinto, CA

Some College (No Degree) - Interior Communication Advanced Tech Field

US Navy
San Diego, CA

Skills

  • Organizational Management
  • Maintenance Planning
  • Contract Management
  • Marketing

Timeline

Operations Manager

Heating and Cooling Supply
01/27/23 - Current

Operations Manager

Temple 57
01/01/15 - 01/27/23

Project Manager

SafeStep Inc.
02/17/12 - 01/14/16

Some College (No Degree) - Business Administration And Management

Mt. San Jacinto

Some College (No Degree) - Interior Communication Advanced Tech Field

US Navy
Robert Smtih