Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Sneed

Decatur,TN

Summary

Driven professional with a proven track record in customer service excellence and cash handling, honed across roles at Circle K, Dollar General, and Walmart. Demonstrates exceptional reliability and professionalism, enhancing customer satisfaction and loyalty through effective issue resolution and merchandise restocking. Achieved a high accuracy level in financial transactions, contributing significantly to employer's operational efficiency. Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature.

Overview

2
2
years of professional experience

Work History

Cashier

Circle K
03.2024 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.

Cashier

Dollar General
07.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Addressed customer needs and made product recommendations to increase sales.

Night Stock

Walmart
01.2023 - 05.2023
  • Provided exceptional service to early morning customers by addressing inquiries or assisting them in locating desired products swiftly.
  • Enhanced store efficiency by accurately receiving, unpacking, and organizing merchandise deliveries.
  • Ensured accurate inventory management through meticulous counting and recording of stock quantities.
  • Aided in loss prevention efforts by reporting suspicious activities or incidents observed during shift hours.
  • Expedited product rotation process by methodically organizing items according to expiration dates and seasonal demands.
  • Implemented store policies effectively to maintain a secure working environment during overnight shifts.
  • Utilized pallet jacks and other equipment safely to transport heavy merchandise throughout the storage area.
  • Collaborated with team members to complete nightly tasks efficiently, resulting in smoother store operations.
  • Assisted in reducing shrinkage levels by identifying damaged or expired products and removing them from the sales floor.
  • Maintained a high level of productivity during overnight hours by consistently completing assigned tasks and utilizing time management skills effectively.
  • Improved product accessibility for customers by promptly restocking shelves with appropriate items.
  • Minimized safety hazards within the stockroom through regular inspection of equipment functionality and adherence to established protocols.
  • Evaluated shelf displays for compliance with planograms, ensuring proper product placement and visual appeal for customers.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.

Education

High School Diploma -

Meigs Co High School
Decatur, TN

Skills

Customer Service

Customer Assistance

Work Ethic and Integrity

Patience and Empathy

Time management skills

Cash Handling

Cleaning and sanitizing

Customer service excellence

Money Handling

Reliability and punctuality

Customer Relations

Cash Register Operation

Timeline

Cashier

Circle K
03.2024 - 09.2024

Cashier

Dollar General
07.2023 - 02.2024

Night Stock

Walmart
01.2023 - 05.2023

High School Diploma -

Meigs Co High School

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Robert Sneed