Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Robert Somuah

The Bronx,NY

Summary

Highly organized, proactive and punctual professional with team-oriented mentality. Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Results-focused community health professional with strength in collaboration, education and execution of tasks. Proactive leader with strengths in written and public speaking skills. Proficient in leveraging public health and community stakeholders to promote knowledge and team work. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Hardworking and reliable supervisor with strong ability in team planning and customer satisfaction.

Overview

17
17
years of professional experience

Work History

Senior Behavioral Health Associate

Interfaith Medical Centre
09.2019 - Current


  • Maintained updated Electronic Health Records knowledge through audits and Continuing Education.
  • Utilized Electronic Health Records to compile data gathered from various sources.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Train and supervise junior staff and interns and provide priority care to mental health patients, including crisis intervention de-escalation.
  • Collaborate with medical teams to develop and implement patient care plans.
  • Monitor patient progress and adjust care plans as needed and ensure the safety of psychiatric patients.
  • Assist in diagnosing emotional, mental, developmental, and behavioral disorders.
  • Co-facilitated weekly staff meetings to review performance reviews and discuss any behavioral health concerns or issues that may arise during the week
  • Collaborated with physicians on treatment plans for each individual patient based on their specific needs and circumstances
  • Provided ongoing training for mental health technicians on best practices when interacting with patients.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.

Behavioral Health Technician

Revival Home Healthcare
11.2013 - 11.2019


  • Communicated regularly with clinicians regarding progress notes, referrals to other professionals, and daily caseloads.
  • Maintained cleanliness of examination rooms to ensure patient privacy as well as maintaining treatment areas including individual office spaces within the departmental suite.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Improved patient satisfaction by finding creative solutions to problems.
  • Utilized Electronic Health Records to compile data gathered from various sources.
  • Assisted the Behavior Health Manager by performing clinical duties in a behavioral care clinic for adults with severe emotional and mental health disorders; responsible for facilitating processes that maintain patient safety.

Behavioral Health Attendant

Bedfordshire And Luton Mental Health And Wellbeing
01.2009 - 11.2013
  • Utilized government reporting system to compile data gathered from various sources.
  • Answered questions and responded to inquiries to deliver high level of service to patients.
  • Expanded program outreach by delivering talks to patients.
  • Discussed available program services with potential participants and outlined procedures to facilitate smooth engagement in program processes.
  • Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
  • Educated patients on various resources, services and programs to maximize care.
  • Recommended improved life choices to enhance client outcomes.
  • Cared for patients with mental health challenges.
  • Managed mental health services for adults, older adults, and children.
  • Conducted therapy sessions and provided crisis intervention.

Supervisor of Operations

RM General Cleaning And Removals
03.2007 - 08.2010


  • Supervised sales activities and prepared periodic reports.
  • Establishment of cleaning standards and procedures for workers and ensure adherence to these standards and procedures
  • Coaching and developing employees (cleaners)
  • Scheduling and assigning specific duties/roles to cleaners and also ensuring that they are carried out expertly
  • Monitoring the usage of cleaning materials so as to avoid or minimize waste and/or misuse
  • Providing any form of required assistance to cleaners while they carry out their duties.

Education

Bachelor of Arts - Political Science

University of Ghana
Legon, Greater Accra - Ghana
2009

Senior Secondary School Certificate -

St. Augustine College
Cape Coast, Central Region - Ghana
2004

Skills

  • Extensive knowledge of mental health and wellness
  • Mastery of Electronic Health Record
  • Professional written communication abilities
  • Highly skilled in Public Speaking
  • Documentation
  • Mental health
  • Group Therapy
  • Supervisory skills
  • Data collection
  • Crisis Intervention
  • Behavioral Health

Affiliations

Licensed Professional Counselor - Supervisor in Oklahoma. #5916 Licensed Professional Counselor in Texas. #16486 .

Timeline

Senior Behavioral Health Associate

Interfaith Medical Centre
09.2019 - Current

Behavioral Health Technician

Revival Home Healthcare
11.2013 - 11.2019

Behavioral Health Attendant

Bedfordshire And Luton Mental Health And Wellbeing
01.2009 - 11.2013

Supervisor of Operations

RM General Cleaning And Removals
03.2007 - 08.2010

Bachelor of Arts - Political Science

University of Ghana

Senior Secondary School Certificate -

St. Augustine College

Similar Profiles

CREATE PROFILE
Robert Somuah