Robert Soto
Davenport,FL
Summary
Seasoned Maintenance Professional with 20 years in property management, managing teams for up to 312 units. Expertise includes plumbing, electrical systems, HVAC, elevators, and full remodels. Demonstrates strong work order management and compliance with fair housing regulations, consistently delivering high-quality customer service.
Overview
1
1
Certification
24
24
years of professional experience
Work History
Maintenance Supervisor
Willow Bridge Property Company
Kissimmee, FL
06.2024 - Current
- Supervised maintenance operations for a six-floor, 312-unit property, completed timely repairs and maintained optimal facility conditions through effective leadership and organization.
- Supervised maintenance team across Willow Bridge residential communities and common areas.
- Scheduled preventive maintenance for HVAC, plumbing, electrical, and appliance systems.
- Inspected vacant units and prepared apartments for move-in readiness.
Regional Maintenance Manager
Developer inc
Kansas City, MO
01.2022 - 03.2024
- Maintained property and managed make-ready unit turns, delivering excellent customer service to residents across Kansas City and Central Florida communities.
- Directed maintenance teams across Developer inc properties and site portfolios.
- Scheduled preventive maintenance for building systems, equipment, and facilities.
- Coordinated repairs with contractors, vendors, and internal operations staff.
Maintenance Technician
Hope Management, LLC
Rexburg, ID
11.2021 - 01.2022
- Completed make-ready unit turns, including full remodels, partial renovations, flooring installation, HVAC, and plumbing, enhancing property value and resident satisfaction.
- Resolved pending work orders and provided on-call service, ensuring prompt response to maintenance issues and minimizing resident downtime.
- Maintained Hope Management residential units through repairs, inspections, and upkeep.
- Responded to resident work orders with prompt troubleshooting and hands-on repairs.
- Repaired plumbing, electrical, HVAC, and appliance issues across managed properties.
Magnuson Resort
Manix Holdings
Kissimmee, FL
03.2003 - 01.2021
- Led staff to deliver exceptional customer service, overseeing front desk, operations, maintenance, and housekeeping to enhance guest satisfaction.
- Applied expertise in electrical, plumbing, paint, drywall, HVAC, elevator and door locks, punch out, CPO pool certification, and golf cart repair to uphold facility standards.
- Utilized expertise in electrical, plumbing, paint, drywall, HVAC, elevator and door locks, punch out, CPO pool certification, and golf cart repair to maintain facility standards.
- Demonstrated strong attendance and work ethic, efficiently managing delegated tasks including PMs and work orders to support smooth operations.
- Collaborated with team members to deliver project requirements, develop solutions, and meet deadlines, supporting overall resort operations.
Education
College Degree - Husbandry
Pcdi
Atlanta, GASkills
- Property maintenance
- HVAC
- Plumbing
- Electrical systems
- Appliance repair
- Drywall
- Refrigeration
- Elevator maintenance
- Pool Maintenance
- Snow removal
- Construction painting
- Remodeling
- Landscaping
- Carpentry
- Mechanical knowledge
- Scheduled maintenance
- Maintenance management
- Facilities maintenance
- Vendor coordination
- Budgeting
- Expense management
- Schedule management
- Microsoft Excel
- Computer skills
- Troubleshooting
- Team management
- Supervising experience
- Leadership
- Management
- Customer service
- Communication skills
- OSHA
- Housing regulations
- Hotel experience
- Handyman experience
- Maintenance
- Building exterior maintenance
- Building interior maintenance
- Hand tools
- Power tools
- Electrical experience
- Drywall repair
- Equipment repair
- Snow plowing
- Landscape Maintenance
- Multifamily construction
- Administrative experience
- Time management
- LIHTC
- Power tools
- Plumbing maintenance
- LIHTC
- Renovation
- Time management
- Pool Maintenance
- Facilities management
Personal Information
- Availability: Willing to relocate to: Kissimmee, FL - Kissimmee, FL
- Work Permit: Authorized to work in the US for any employer
Certification
- Mold awareness certification September 2024 to Present
- Residential /multifamily maintenance certification September 2024 to Present
- Make ready certification September 2024 to Present
- Apartment maintenance certification September 2024 to Present
- EPA Certification April 2023 to Present
- HVAC Certification April 2023 to Present
- Epa 608 certification HVAC
- Forklift Certification
- EPA Universal Certification
- Certified Pool Operator
- Driver's License
- HVAC Certification
- EPA Refrigeration Certification
- EPA Type I
- OSHA 10
Languages
- Bilingual, Spanish , Russian , Romanian , Portuguese
- Expert
Timeline
Maintenance Supervisor
Willow Bridge Property Company
06.2024 - Current
Regional Maintenance Manager
Developer inc
01.2022 - 03.2024
Maintenance Technician
Hope Management, LLC
11.2021 - 01.2022
Magnuson Resort
Manix Holdings
03.2003 - 01.2021
College Degree - Husbandry
Pcdi