Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ROBERT SPINNER

Washington

Summary

Program Manager with 7+ years of leadership experience in workforce development, staffing operations, and customer service strategy. Expert in program planning, analysis, and evaluation with a strong record of aligning services to agency missions and community needs. Skilled in supervising teams, developing policies and procedures, allocating resources, and ensuring compliance with EEOC, OSHA, and Davis-Bacon standards. Proven success in training, grant management, and program implementation that creates pathways to long-term employment for diverse populations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Branch Manager

HireQuest Direct
12.2019 - Current
  • Plan, organize, and supervise daily staffing operations for 200+ employees; oversee workforce programs that align with agency and client goals.
  • Develop and manage training, orientation, and certification initiatives (e.g., ATSSA Flagger program credentialing 40+ workers).
  • Establish long- and short-term program goals; analyze outcomes and implement strategies to improve workforce readiness and program performance.
  • Ensure compliance with federal and local regulations including EEOC, OSHA, and Davis-Bacon; manage certified payroll and program reporting.
  • Coordinate multi-branch staffing for local and federal contracts; allocate resources and provide workforce analysis.
  • Implement innovative recruiting campaigns that increased applicant engagement by 800+ annually.
  • Supervise and mentor staff; create a positive culture focused on professional growth and customer service excellence.
  • Administer branch budgets, invoicing, collections, and profit/loss reviews to support fiscal accountability.

Field Marketing Manager

Thompson Creek Window Company
07.2018 - 12.2019
  • Directed community outreach programs to generate employment and service opportunities.
  • Recruited, trained, and supervised field teams; implemented development practices to support career growth and retention.
  • Set and evaluated performance goals; improved workforce engagement through training workshops.
  • Coordinated schedules, resources, and operational compliance.
  • Represented company at recruiting events to expand talent pipelines.

Account Manager / Sales

Presto Pest Control
03.2017 - 01.2018
  • Designed and managed service programs; ensured compliance with EPA and OSHA standards.
  • Ranked in top 3 regionally and top 5 nationally for new account sales.
  • Wrote proposals and contracts; conducted program analysis on service delivery and compliance.
  • Managed account reconciliation, scheduling, and inventory to achieve program goals.

Education

B.A. - Business Management

Edward Waters College
Jacksonville, FL

Skills

  • Program & Policy Development
  • Workforce Development
  • Program Analysis & Evaluation
  • Compliance & Regulations (EEOC, OSHA, Davis-Bacon)
  • Customer Experience Strategy
  • Team Leadership & Supervision
  • Training & Career Pathways
  • Grant & Resource Management
  • Strategic Planning
  • Stakeholder Engagement
  • Financial & P&L Management
  • HRIS
  • Salesforce
  • SAP
  • Workday
  • Microsoft Office
  • Google Suite

Certification

  • OSHA 10 – General Industry (2024 – Present)
  • OSHA 10 – Construction (2023 – Present)
  • Pesticide Applicator’s License
  • Valid Driver’s License

Timeline

Branch Manager

HireQuest Direct
12.2019 - Current

Field Marketing Manager

Thompson Creek Window Company
07.2018 - 12.2019

Account Manager / Sales

Presto Pest Control
03.2017 - 01.2018

B.A. - Business Management

Edward Waters College

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