Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Robert Spurlock

Marshfield,Missouri

Summary

Diligent and responsible cashier with a friendly demeanor and remarkable customer service and sales abilities. Experienced in handling money, having exceptional communication skills, assisting customers when needed, and working in a fast pace environment. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty.

Overview

42
42
years of professional experience

Work History

Asset Protection Customer Host

Wal-Mart Supercenter
08.2022 - 01.2024
  • Maintained situational awareness of the store, associates and customers to insure a secure, safe and friendly environment.
  • Served as a deterrent to criminal activity by maintaining a highly visible presence at entrance; observing customer and associate behavior.
  • Identified potential shoplifters and alerted management.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Determined customer needs by asking relevant questions and listening actively to the responses.

RV Campground Representative

Rustic RV Parks
Strafford, MO
07.2022 - 08.2023
  • Made and confirmed daily weekly and monthly reservations using ResNexus the RV Park reservation system.
  • Processed (cash, check and credit card) payments, issued receipted for retail merchandise in the parks general store.
  • Collect and process payments.
  • Used computers to schedule bookings in online reservation systems, update digital customer files, and respond to online inquiries.

Transportation/Transportation Logistics Manager

US Air Force/Dept. Of Defense (Joint Command)
06.1982 - 06.2016
  • Planned, directed and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Directed shipping and receiving of wide range of products daily.
  • Kept corporate departments and customers updated on critical shipments.
  • Selected, trained and developed logistics personnel to achieve high-performing teams.

Education

Associate of Science - Transportation Management

Community College of The Air Force
Montgomery, AL
01.1997

Skills

  • Customer-oriented
  • Active listening skills
  • Credit card transactions
  • Retail sales
  • POS systems knowledge
  • Builds High Performing Teams
  • Adaptability
  • Cleanliness
  • Good telephone etiquette
  • Personable
  • Motivated team player
  • Natural leader
  • Exceptional customer service
  • Accurate money handling
  • Time management skills
  • Multi-tasking ability
  • Friendly demeanor
  • Computer proficiency
  • Quick Learner

Additional Information

Continuing Education

  • Management Development Seminar (80 hrs.) Office of Personnel Management Course
  • Developing High Performing Teams (40 hrs.) Office of Personnel Management Course
  • Seminar for New Managers (80 hrs.) Office of Personnel Management Course
  • Executive Team Leadership (24 hrs.) Office of Personnel Management Course
  • U.S. Air Force First Level Supervisor (104 hrs.)
  • Continuing Education
  • Defense Advance Traffic Management (80 hrs.)Strategic Intermodal Transportation (80 hrs.)
  • Air Mobility Operations Course (80 hrs.)
  • Airlift Hazardous Material Refresher (24 hrs.)
  • Airlift of Hazardous Material (40 hrs.)

Timeline

Asset Protection Customer Host

Wal-Mart Supercenter
08.2022 - 01.2024

RV Campground Representative

Rustic RV Parks
07.2022 - 08.2023

Transportation/Transportation Logistics Manager

US Air Force/Dept. Of Defense (Joint Command)
06.1982 - 06.2016

Associate of Science - Transportation Management

Community College of The Air Force

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Robert Spurlock