Robert S. Rodriguez
Summary
Knowledgeable Refrigeration Technician experienced with different equipment and systems. Proficient in maintenance, repair and installations. Ready to bring a tenacious work ethic in the the field to a challenging new role.
Overview
18
18
years of professional experience
Work History
Construction General Laborer
Up Grade 1
05.2023 - 02.2024
- Loaded and unloaded construction materials from trucks, reducing downtime between tasks and promoting productivity.
- Collaborated with team members to complete projects on schedule, ensuring clear communication and efficient task allocation.
- Maintained tools and equipment in good condition through regular inspections and cleaning routines.
- Improved job site safety by maintaining a clean and organized work environment, promptly addressing potential hazards.
- Contributed to timely project completion by efficiently performing demolition tasks and debris removal.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Provided labor support to carpenters, masons and other skilled trades.
- Mixed and poured concrete for variety of projects.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Lead Technician Helper
Coolest Refrigeration
04.2022 - 04.2023
- Assisted on commercial walk-in and residential installs including duct work
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Help facilitate diagnosing electrical and mechanical faults for HVAC/R systems
- Communicated maintenance or repair recommendations with customers to ensure a high level of customer service satisfaction
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Improved equipment efficiency by conducting regular maintenance and implementing upgrades.
- Tested components and systems to evaluate performance and identify concerns.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Tested systems, noting issues and completing preventive maintenance.
Medical Waste Transporter
NJ Medical Waste
02.2019 - 10.2020
- Servicing waste generators throughout New Jersey, Pennsylvania and New York by collecting, transporting and disposing of their medical waste; utilizing environmentally, friendly and legally safe practices
- Maintaining positive customer relationships
- Prospecting new business for the company by bringing awareness to doctor's offices, clinics, schools and laboratories while on the road servicing clients
- Handled sensitive materials responsibly, ensuring proper packaging and secure transport to destination points.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
Sales Consultant
Bob's Discount Furniture
08.2006 - 01.2019
- Responsible for the entire sales transaction from prospecting to closing
- Provided customers with detailed information on policies, protection plans and replacements
- Proven record of generating repeat business by establishing an exceptional rapport with customers
- Provided consistently high quality and timely customer service to achieve individual goals and targeted performance levels
- Met and exceeded all sales objectives
- Recognized for being a top producer and achieved multiple awards for the Million Dollar Club
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Maximized customer retention by resolving issues quickly.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Education
HVAC/R Certificate Program -
Middlesex County Institute of Technology
06.2022
Skills
- Power tool usage
- HVAC and refrigeration systems
- Hand tool proficiency
- Heavy equipment operation
- System diagnostics
- HVAC troubleshooting
- Recovering and recycling
- Licensed refrigeration technician
Timeline
Construction General Laborer
Up Grade 1
05.2023 - 02.2024
Lead Technician Helper
Coolest Refrigeration
04.2022 - 04.2023
Medical Waste Transporter
NJ Medical Waste
02.2019 - 10.2020
Sales Consultant
Bob's Discount Furniture
08.2006 - 01.2019
HVAC/R Certificate Program -
Middlesex County Institute of Technology
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