Robert Stewart
Rainier,WA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
34
34
years of professional experience
Work History
Security Officer
Red Wind Casino
Yelm, WA
05.2023 - Current
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Developed strong relationships with local community to create a safe environment for entertainment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Department Manager
Fred Meyer
Lacey, WA
04.1991 - 05.2023
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Established team priorities, maintained schedules and monitored performance.
- Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
Education
Associate Degree In Drafting - Architecture
High Tech Institute
Phoenix, AZ06.1990
General - Required Courses
Shelton High School
Shelton, WA06.1988
Skills
- Night and Safe Deposit Procedure
- Incident Reporting
- Work ethic
- Access systems and patrol
- Personal security
- Punctuality
- Crime Prevention
- Traffic Control
- Self-Defense
- ID Verification
- Visitor tracking
- Legible report writing
- Adaptable and Flexible
- Stationary surveillance
- Honest and Dependable
- De-Escalation Techniques
- Team Player
- Emergency Response
- Law enforcement background
- First Aid Certified
- Workplace Safety
- General security
- Report Writing
Timeline
Security Officer
Red Wind Casino
05.2023 - Current
Department Manager
Fred Meyer
04.1991 - 05.2023
Associate Degree In Drafting - Architecture
High Tech Institute
General - Required Courses
Shelton High School