Summary
Overview
Work History
Skills
Timeline
Generic

Robert Stine

Logan

Summary

Dynamic professional with extensive experience at Walmart, excelling in operations management and coaching. Proven ability to enhance team performance through innovative thinking and motivational techniques. Skilled in problem-solving and relationship building, fostering a collaborative environment that boosts accountability and customer satisfaction. Committed to driving results and empowering teams for success.

Overview

21
21
years of professional experience

Work History

Academy Coach

Walmart
11.2021 - Current
  • Fostered a positive learning environment, promoting teamwork among Coaches and Team leads.
  • Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
  • Supported students in development of critical thinking skills and perseverance to persist with challenging tasks.
  • Used variety of teaching methods to successfully help wide range of students.
  • Motivated students with accurate feedback and positive reinforcement.
  • Spoke in front of groups and facilitated activities and interactive discussions.

Operations Manager

Walmart
08.2017 - 11.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Operations Manager

Walmart
10.2014 - 08.2017
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Sales Associate

Walmart
04.2004 - 11.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Skills

  • Innovative thinking
  • Motivational techniques
  • Injury prevention
  • Building rapport and trust
  • Building confidence
  • Learning techniques
  • Adaptability
  • Relationship building
  • Positive reinforcement
  • Decision-making
  • Adaptability and flexibility
  • Classroom management
  • Problem-solving
  • Teamwork and collaboration
  • Identifying problems

Timeline

Academy Coach

Walmart
11.2021 - Current

Operations Manager

Walmart
08.2017 - 11.2021

Operations Manager

Walmart
10.2014 - 08.2017

Sales Associate

Walmart
04.2004 - 11.2014

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Robert Stine