Robert Stokes
JB Concrete
Phoenix,AZ
15
years of professional experience
Detail-oriented professional with a solid background in food service and construction. Adept at operating tools and managing inventory, ensuring reliability and efficiency while enhancing team performance and customer experiences.
Work History
Form Setter
2 Years 7 Months- Set forms accurately to ensure precise concrete pours.
- Operate and maintain tools, including vibrators and trowels, for optimal performance.
- Collaborate with team members to align on project specifications and timelines.
- Inspect formwork for defects and implement corrective actions promptly.
Line Cook/food Prep
1 Year 10 Months- Prepared high-quality burgers and fries in accordance with Five Guys specifications.
- Maintained cleanliness and organization of kitchen and food preparation areas.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Monitored inventory levels, assisting in restocking supplies as needed.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Ensured compliance with health regulations through regular kitchen inspections.
- Checked food temperature regularly to verify proper cooking and safety.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
Bartender
7 Months- Crafted and served a diverse range of cocktails and beverages ensuring quality and consistency.
- Maintained cleanliness and organization of bar area, enhancing overall guest experience.
- Operated POS system for accurate order entry and payment processing.
- Assisted in training new bartenders on menu items and service standards.
- Developed specialty drink recipes that increased customer engagement and satisfaction.
- Monitored inventory levels, placing orders to ensure availability of necessary supplies.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Flair Bartender
9 Years- Crafted innovative cocktails using flair techniques to enhance guest experience.
- Trained and mentored junior bartenders in advanced mixology skills and customer service standards.
- Developed engaging drink presentations to captivate patrons and increase bar traffic.
- Streamlined inventory management processes, ensuring timely restocking of supplies and minimizing waste.
- Participated in promotional events, showcasing bartending skills to elevate brand visibility and attract new customers.
- Trained new staff members on flair techniques and customer service standards, promoting consistency across the team.
- Managed cash transactions accurately, maintaining accountability for nightly sales totals.
- Enhanced customer satisfaction by providing entertaining and engaging flair bartending performances.
- Provided exceptional guest experiences by combining mixology expertise with captivating entertainment elements.
Education
High School Diploma
Skills
Great team player
Timeline
Form Setter
JB Concrete
04.2017 - 11.2019Read More
Line Cook/food Prep
Five Guys Burgers
03.2015 - 01.2017Read More
Bartender
Jamul Casino
06.2014 - 01.2015Read More
Flair Bartender
Harrahs Casino And Resort
03.2005 - 03.2014Read More
Pobail Scoil Inbhearsceine
High School Diploma
Read More