Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert St. Onge

Jacksonville,FL

Summary

Corporate Safety Director with M.C. Bass Electrical Contractor, Inc., adept at enhancing workplace safety culture through effective hazard identification and contractor safety management. Proven track record in training and developing teams, ensuring compliance, and implementing robust safety policies. Strong communicator with a commitment to excellence in safety practices.

Overview

34
34
years of professional experience

Work History

Corporate Safety Director

M.C. Bass Electrical Contractor, Inc
02.2018 - 11.2022
  • Developed and implemented safety policies and procedures to enhance workplace safety culture.
  • Conducted regular safety audits and inspections to identify hazards and ensure compliance with regulations.
  • Trained employees on safety protocols, promoting awareness and adherence to best practices.
  • Collaborated with project managers to integrate safety measures into operational planning and execution.
  • Responded to all OSHA requests for business practices

Trainer/Auditor

Optum RX
02.2013 - 11.2017
  • Earned Principals of Effective Training (POET) Certification and was a Delivery Assistant in three(3) - six (6) week training classes for new hires. Classes had an average of 25-30 students.
  • Designed and implemented training programs to enhance employee skills and knowledge.
  • July, 2014: Graduated from Optum Rx Leadership Academy
  • Served as relief Supervisor from October 2014 to December 2014. Involved in Training, Team Development and Team engagement. Ran all team functions, including One-on-One progress reports and Civic endeavors.
  • January 2015 - Developed Quality Management Program for Government Division including Quality Improvement, process enhancement and development of individuals for Leadership roles.
  • Engaged in process management for leadership in special projects (Quality Review, Average Handle Time, Customer expedience scores.)
  • Earned P.O.E.T. 2 Certification - advanced principals of training and presentation.
  • Earned Certified Pharmacy Technician (CPhT) Certificate in July, 2015.
  • Transitioned to Prior Authorization Quality Audit team in March, 2016.
  • Performed 6000+ Quality Audits (phone and fax) - rebuttal percentage < .05%
  • Designed and implemented training programs to enhance employee skills and knowledge.
  • Assessed training needs and developed tailored instructional materials for diverse learning styles.
  • Facilitated workshops and seminars to promote best practices and workplace safety protocols.

Technical Lead

Prudential Health Care/Aetna, Inc.
01.1989 - 04.2012
  • Served as Subject Matter Expert providing team support across a broad spectrum of contractual and medical underwriting activities.
  • Designed and delivered one-on-one formal classroom training of new Area Sales Managers; created Underwriting Training Models.
  • Worked in concert with Senior Management in responding to internal audit questions and exceptions; responded to Department of Insurance investigations regarding business practices.
  • Conducted classroom training of Brokers and Sales personnel to transmit current statutory regulations and underwriting requirements.

Education

Two Years of Techincal Studies

Michigan Technological University
Houghton, MI

Competent Commumicatior Level

Toastmasters International
Jacksonville, FL
04-2009

Skills

  • Workplace inspections
  • Contractor safety management
  • Hazard identification
  • Electrical safety

Timeline

Corporate Safety Director

M.C. Bass Electrical Contractor, Inc
02.2018 - 11.2022

Trainer/Auditor

Optum RX
02.2013 - 11.2017

Technical Lead

Prudential Health Care/Aetna, Inc.
01.1989 - 04.2012

Two Years of Techincal Studies

Michigan Technological University

Competent Commumicatior Level

Toastmasters International

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