Robert Stowell Campos
St Augustine
Summary
A recent graduate from Johns Hopkins University pursuing opportunities to develop hospitality and service-oriented skills. A passionate learner who is determined to work efficiently and collaborate with others. Excellent reputation for resolving problems with a detail-oriented focus.
Overview
5
5
years of professional experience
Work History
Clinical Research Associate
Johns Hopkins Bayview Medical Center
01.2022 - 05.2024
- Interacted with stroke patients in inpatient and outpatient settings
- Screened and recruited eligible patients into various long-term studies
- Conducted cognitive testing on patients in the outpatient setting
- Collaborated effectively with various researchers involved in different studies
- Designed and managed an independent clinical trial
- Managed patient scheduling, data collection, and data analysis for clinical trial
- Communicated the results of a clinical trial through writing and revision of research paper
- Mentored younger students in lab
Front Service Clerk
Publix
01.2021 - 08.2021
- Greeted customers entering store and responded promptly to customer needs
- Assisted customers in completing purchases, locating items, and checking out
- Collected and authorized payments of guests
- Promptly handled novel concerns in the store communicated by managers
- Mentored new team members on patient interactions and sales software system operation
Host
Ruby Tuesday
03.2019 - 03.2020
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Master of Science -
Johns Hopkins University
Baltimore, MD05.2024
Bachelor of Science in Neuroscience -
Johns Hopkins University
05.2024
Skills
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Safe Food Handling
- Supply Restocking
- Quality Control
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Clinical Research Associate
Johns Hopkins Bayview Medical Center
01.2022 - 05.2024
Front Service Clerk
Publix
01.2021 - 08.2021
Host
Ruby Tuesday
03.2019 - 03.2020
Master of Science -
Johns Hopkins University
Bachelor of Science in Neuroscience -
Johns Hopkins University
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