Summary
Overview
Work History
Education
Skills
Technology Skills
Timeline
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Robert Striverson

Columbus,OH

Summary

Detail-oriented financial manager and dedicated U.S. Air Force veteran offering more than two decades of leadership from a position of strength, focus and results. Demonstrated ability to manage complicated budgets, train staff at all levels and seamlessly direct numerous projects simultaneously. Strong communication skills with an aptitude for creating a team environment.

Overview

14
14
years of professional experience

Work History

Procurement Administrator

Zulily
Lockbourne, OH
01.2021 - 12.2023
  • Prepared and processed purchase orders and sent to distributors and suppliers
  • Reviewed, approved and processed invoices for payment in a timely manner
  • Maintained records of procurement activities, including invoices, payments and deliveries
  • Monitored stock levels for 110+ supply items daily to ensure adequate supplies were available when needed
  • Coordinated with suppliers to ensure timely delivery of goods and services
  • Collaborated with management to understand their needs in order to source appropriate products or services
  • Assisted in resolving vendor disputes or discrepancies regarding payment or delivery issues

Operations Administrator

Zulily
Lockbourne, OH
05.2018 - 01.2021
  • Trained, mentored and motivated employees to maximize team productivity
  • Evaluated and reported on department metrics to upper management
  • Executed administrative tasks such as filing documents, ordering supplies
  • Created media (signs,slides) to disseminate communications throughout the facility

File Clerk/Accounts Payable Technician

Zulily
Gahanna, OH
02.2017 - 05.2018
  • Assisted in reducing backlog of unfiled documents from six months to current; reorganized office files, efficiently used available space, made it easier to find required documents
  • Reviewed and input over 4,000 invoice documents, utilizing two systems; researched and corrected over 3,500 document errors caused during electronic document processing
  • Sent 6,500+ early payment offers to vendors with qualifying invoices; saved over $262,000 in discounts accepted/taken

Collector

Community Choice Financial, Inc.
Dublin, Ohio
01.2015 - 08.2015
  • Recovered >$27,000 in delinquent loans; ensured loans and accrued interest were paid back within 120 days of contact
  • Contributed to team collecting >$135,000 in past due payments
  • Result: Collection percentage goal exceeded in 6 of 7 months
  • Engaged with >23,000 customers and references via telephone; negotiated 260 payment arrangements for loan recovery.

Supervisor

Garden City Group
Dublin, Ohio
09.2014 - 10.2014
  • Directed nine customer support personnel providing legal administrative services/information to 500,000+ claimants
  • Provided supervisory assistance to 100+ customer service agents in call center environment (peak traffic: >6,000 calls/day)
  • Served as trainer/coach for 100+ service agents; provided “on-the-spot” corrective actions for substandard performance
  • Monitored time and attendance and performed daily evaluation of each agent; provided recommendations to management
  • Used meticulous research skills and empathetic approach to de-escalate issues and provide solutions to claimant problems.

Flight Chief, Financial Management

412th Comptroller Squadron
Edwards AFB, California
04.2012 - 07.2013
  • Flawlessly oversaw $11.6 billion Afghanistan Security Forces Fund used to equip, train, and sustain Afghan forces
  • Achievement: Awarded Army Achievement Medal for exemplary performance
  • Supervised a team of three personnel, including training and career development
  • Served as primary budget advisor for Army Corps of Engineers & Air Force Center for Engineering and the Environment at deployed Afghanistan location
  • As sole financial point of contact for 19 deployed sites and 130+ personnel, efficiently provided payments, operating funds, and superior customer service in a fast-paced construction environment
  • Architected tracking tool to monitor deployment training for 90+ personnel, and successfully deployed 11 personnel with zero equipment discrepancies or training gaps.

Chief, Financial Services Flight

95th Comptroller Squadron
Edwards AFB, California
02.2010 - 03.2012
  • Migrated military pay functions from off-site processing center to base finance office
  • Result: Mastered command training benchmark and reduced payment time by 80%
  • Directed 13 personnel providing customer support to 10,000+ disbursing military pay, civilian pay, and travel pay
  • Meticulously monitored six performance indicators, taking appropriate corrective actions to achieve unit/base/command goals
  • Analyzed travel voucher process and developed training to address negative trends
  • Result: Decreased reject rate by 3%
  • Revived unit deployment training program and mandated weekly training to fine-tune deployed finance skills
  • Achievement: Led team to outstanding performance levels, winning two unit/group Team of the Year awards.

Education

Associate's Degree - Applied Science, Financial Management

Community College of the Air Force
01.2014

Skills

  • Leadership
  • Supervision
  • Financial Management
  • Budgeting
  • Auditing
  • Customer Service

Technology Skills

  • Windows 10/11
  • Microsoft Word
  • Excel
  • PowerPoint

Timeline

Procurement Administrator

Zulily
01.2021 - 12.2023

Operations Administrator

Zulily
05.2018 - 01.2021

File Clerk/Accounts Payable Technician

Zulily
02.2017 - 05.2018

Collector

Community Choice Financial, Inc.
01.2015 - 08.2015

Supervisor

Garden City Group
09.2014 - 10.2014

Flight Chief, Financial Management

412th Comptroller Squadron
04.2012 - 07.2013

Chief, Financial Services Flight

95th Comptroller Squadron
02.2010 - 03.2012

Associate's Degree - Applied Science, Financial Management

Community College of the Air Force

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Robert Striverson