Summary
Overview
Work History
Education
Skills
Timeline
Generic

ROBERT SULLIVAN

Alva

Summary

Results-oriented Sales Management executive with 42 years of experience in the Food Service Hospitality Industry sales and sales leadership. Skilled at identifying, driving and supporting continuous improvement projects and providing exemplary customer service. Natural acumen for fostering relationships with both internal and external clients in a team environment. Excellent communicator with leadership qualities and an aptitude for close attention to detail.

Overview

30
30
years of professional experience

Work History

Commercial Sales Manager

Gordon Food Service
04.2019 - 02.2024

Provide leadership and development for District Sales Representative in a growing selling market. Responsible for professional growth and development of sales people , mentor and guide DSR's for long term market share growth while promoting the Gordon Food Service Culture and Cornerstone Values.

  • Negotiated contracts with major clients, securing favorable terms that benefited both parties involved.
  • Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.

Commercial Sales Manager Lake Norman

Gordon Food Service
09.2016 - 04.2019

Responsible for developing new selling markets growing our market share developing high performance CDS's representing the GFS brand and cultivating the GFS culture with a young sales team. Supporting and coaching to company initiatives that align with our growth targets.

  • Collaborated with marketing department to create effective promotional materials for targeted clientele, resulting in increased brand awareness.
  • Expanded market share through the identification of new business opportunities and partnerships.

District Sales Manager

Gordon Food Service
10.2010 - 09.2016
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
  • Analyzed data trends to monitor performance metrics and develop actionable insights for continuous improvement efforts.
  • Led sales meetings to communicate objectives, review progress against goals, and discuss areas for improvement.
  • Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
  • Improved team performance by providing regular coaching, training, and mentoring to sales representatives.
  • Developed strong partnerships with key clients, ensuring long-term business relationships and repeat sales.

District Sales Representative

Gordon Food Service
04.1994 - 10.2010

Assumed a $1.5M territory that I developed into a $6.5M territory that consistently ranked at the top of the company. Team player with a "We Can Do Anything" attitude focused on "Customer Is King " that resulted in one of the company's most profitable routes on an annual basis.

  • Consultative Sales methodologies providing solutions and ideas to customers to help them make money versus focusing on saving money,
  • Built excellent working relationship relationships with Management and Transportation to be on the same page to get the product to the customers during tremendously high seasonal periods.
  • Chosen by leadership to be a Mentor to Sales Associates.
  • Consistently ranked among the top CDS's for low percentage in both Lost Business and Credit
  • Implemented Controlled Pricing Group for Put-In-Bay seasonal customers to promote consistency and integrity.
  • Formed Put-In-Bay / Kelley's Island Broker Days to drive case growth.
  • Performed periodic "Customer Service Training" for Operators to improve their customer experience.
  • Spearheaded "Employees with Wasco" to help my Operators motivate & train their staff on service.
  • Region Leader for utilizing Brokers, Specialists, Marketing, GFS , Catalyst Tools to add value and lock out the competition.
  • Achieved and exceeded 100% Sales Quota 15/16 years
  • Gold Club Member
  • Winner Circle Participant
  • 1st Timer Award
  • Table Top, Chemical / Beverage , and Center Of The Plate Person Of The Year


Education

Associate of Arts - Marketing & Sales

Terra State College
Fremont
1982

Skills




  • Strong Team and Company Culture Mentality
  • Mentoring New / Veteran sales teams
  • Promote Collaboration
  • Food Service Industry Professional
  • Territory Management Expertise
  • Organizational Skills
  • New Business Development
  • Sales Driven Innovation
  • Foster Teamwork
  • Strong Problem Solving Skills
  • Achieve & Exceed Sales Goals
  • Negotiation Skills
  • Proficient with Business Analytic
  • Excellent Communication Skills
  • Developed Sales Skills Trainings that match company sales goals
  • Leadership Qualities
  • Technologically Proficent
  • Ability To Multitask
  • Networking/ Collaboration Skills (internal/external teams)

Timeline

Commercial Sales Manager

Gordon Food Service
04.2019 - 02.2024

Commercial Sales Manager Lake Norman

Gordon Food Service
09.2016 - 04.2019

District Sales Manager

Gordon Food Service
10.2010 - 09.2016

District Sales Representative

Gordon Food Service
04.1994 - 10.2010

Associate of Arts - Marketing & Sales

Terra State College
ROBERT SULLIVAN