Summary
Overview
Work History
Education
Skills
Timeline
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Robert Talamantez

Keller,TX

Summary

Dynamic Chief Operating Officer with a proven track record at Black Family Hospitality, driving sales growth from $12M to forecasted $120M. Expert in operational efficiency management and strategic planning, fostering cross-functional teamwork and leadership development to enhance organizational performance. Achieved significant cost savings through innovative process improvements and effective resource allocation.

Results-driven operational professional with strong history of optimizing business processes and leading diverse teams. Adept at implementing strategic improvements and fostering culture of continuous development. Known for reliability, adaptability, and keen focus on delivering tangible results through effective collaboration and leadership.

Overview

24
24
years of professional experience

Work History

Chief Operating Officer

Black Family Hospitality
08.2019 - 08.2025
  • Collaborated/reported directly with executive board (Founder/Owners) to develop operational strategies and enhance organizational efficiency that included restaurants, wine vineyards, hotels and entertainment.
  • Bolstered company's market position, executing strategic partnerships that expanded service offerings and customer base.
  • Grew BFH sales in 2019 from 12M with one location to 2025 forecasted sales of 120M with six current locations.
  • Created the corporate structure to protect, grow and expand BFH.
  • Lead implementing technology and processes to improve resource allocation and reduce operational bottlenecks.
  • Supported the implementation of performance metrics to track operational effectiveness and drive informed decision-making.
  • Participated in cross-functional teams to identify areas for process improvement and innovation initiatives.
  • Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced environment while supporting daily operations.
  • Oversaw day-to-day operations across multiple corporate and operational departments, ensuring timely delivery of projects and streamlined workflows.
  • Sourced high level leadership contributors ensuring a successful pathway to scaling BFH brands.

Director of Operations

Brio/Bravo Restuarant Group
01.2009 - 06.2019
  • Oversaw and responsible for a $50M region that included: Florida, Texas, Louisiana, Nevada, Georgia, Michigan, New Mexico,
  • Opened the first Bravo Coastal in Siesta Key Florida.
  • Led cross-functional teams to implement process improvements, resulting in increased efficiency and profitability.
  • Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
  • Collaborated the senior executive team to develop and execute long-term corporate goals and objectives.

General Manager

The Cheesecake Factory
06.2001 - 01.2008
  • Oversaw and was responsible for 120 employees and 10 managers doing upwards of 12M in yearly sales.
  • Provided GM support to 7 new locations.
  • Awarded Presidents Circle 4 years in a row.
  • Mentored department managers, fostering leadership skills and promoting team collaboration.
  • Analyzed performance metrics to identify areas for improvement and drive operational excellence.
  • Enhanced customer satisfaction with proactive communication, timely issue resolution, and continuous process improvement initiatives.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Increased profit by streamlining operations.

Education

Finance

Texas Tech University 1990-1994
Lubbock, TX

Skills

  • Operational efficiency management
  • Strategic planning
  • Operational efficiency enhancement
  • Executive leadership
  • Contract negotiation expertise
  • Efficiency-driven cost savings
  • Operations oversight
  • Business forecasting
  • Organizational growth strategies
  • Strategic marketing
  • Planning and execution
  • Fiscal oversight
  • Leadership and people development
  • Cross-functional teamwork

Timeline

Chief Operating Officer

Black Family Hospitality
08.2019 - 08.2025

Director of Operations

Brio/Bravo Restuarant Group
01.2009 - 06.2019

General Manager

The Cheesecake Factory
06.2001 - 01.2008

Finance

Texas Tech University 1990-1994

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Robert Talamantez