Robert Taylor
Lake Odessa,MI
Summary
Seasoned Quality Control Technician offering 23 years of quality control experience. Methodical and diligent professional well-versed in managing rigorous inspection schedules and collaborating with leadership to solve production problems.
Overview
33
33
years of professional experience
Work History
Senior Quality Technician
Viking Corporation
Hastings, MI
02.1999 - Current
- Performs all types of inspection and testing to ensure only materials meeting established specifications are accepted and processed into Operation's supply chain.
- Develops and performs specialized tests as requested by Quality, Production, or Engineering personnel.
- Initiates and completes nonconforming material 'hold' tag process within Quality Management System.
- Assists Quality Engineers with investigation of manufacturing defects, identification of root-cause, and implementation of control mechanisms to prevent future reoccurrence of product defects.
- Assists with Quality, Manufacturing, and Purchasing personnel concerning supplier non-conformance of product. Assists with investigation and data collection to resolve supplier non-conformance issues.
- Documents product / component tests on formalized reports and distributes with Quality Engineers knowledge to persons requesting the information.
- Assists with approval agency in-plant sampling, routine inspections, and test activities (UL, FM, ISO, etc.).
- Supports the Quality Management System (QMS) through participation in the Internal Audit program, preventative action communications, and corrective action processes.
- Assists in maintenance of the QMS calibration program of inspection and/or test gauges for Production Department and Quality Assurance Department. Duties include responsibility that all gauges currently 'in-use' have been properly calibrated within calibration schedule deadlines and have documented traceability.
- Monitors housekeeping of Quality Assurance Lab and associated sample / test areas.
- Controls sample retention inventory and documentation associated with the QMS.
- Notifies the Quality Engineer(s) and the Director of Quality Assurance immediately of any problems or non-conformance issues which adversely affect product Quality.
- Operates, schedules, and maintains the Quality Assurance Lab equipment to support Production and other department requirements.
- Reads and interprets engineering drawings for inspecting and measuring of product components, associated tooling, fixtures, and finished goods.
- Assembles samples and/or components on measuring table for gathering of measurements.
- Reviews sample submissions from suppliers and/or vendors for dimensional accuracy.
- Uses 'other' measuring equipment or devices as necessary to complete Quality Assurance record dimensional layouts.
- Designs and/or procures the necessary fixturing for measuring product / component samples.
- Develops documentation for presenting, reporting, maintaining, and archiving of measurement data.
- Compares and reports recorded measurements, component analysis, statistical data, and reports of samples to approved / current engineering drawing dimensions and tolerances. Distributes requested reports with Quality Assurance Engineer(s) knowledge to company personnel and answers associated questions if possible.
- Exhibits and promotes safe work practices.
- Is knowledgeable of ISO requirements that relate to this job description as described in the Quality Management System (QMS) manual and associated QMS procedures.
- Participates in defining and executing of corporate business plan goals and objectives.
- Participates, as required, with R&D product launches.
- Participates, as required, in support of site Engineering Change Notice (ECN) and Engineering Change Request (ECR) processes.
- Participates in the development of, and review of, Receiving Inspection documentation and process.
- Participates and gives input during regularly scheduled inter-departmental meetings.
- Participates in administrative-type duties as requested to support customer requests from a Quality Assurance concerning certifications, conformance, funding models, and agency approvals.
- Participates in yearly archiving tasks as defined by Quality Assurance procedures record retention schedules.
- Responsible for creating quality plans, new visual standards, and new work instructions associated with new product launch or revision of existing products.
- Responsible for entering critical data into Quality Assurance department databases and associated company Enterprise Resource Planning (ERP) tool.
- Participation, as given direction by QA Director, at 'other' corporate locations, fabrication facilities, distribution facilities, and/or test labs as necessary to support Quality Assurance goals and objectives.
- Assists Technical Services department with investigative activities associated with customer returns.
Mail Handler
United States Postal Service, USPS
Grand Rapids, MI
03.1997 - 02.1999
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Used automated mail processing equipment to sort and collate mail.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
- Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
- Operated forklift to load and unload trucks
Electronics Department Supervisor
Kaiser Medallion
Spring Lake, MI
06.1994 - 02.1996
- Maintained machinery through repair and programming, oversaw inventory control, production line set-up, testing, evaluation, product quoting and troubleshooting..
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various complicated issues and difficult tasks.
- Managed team of employees, delegated tasks and held each employee accountable for completing assignments
Security Custodian
United States Army
Wiesbaden, Germany
01.1994 - 02.1996
- Received and issued classified materials on a regular basis.
- Monitored the security staff in three separate 500 person organizations to ensure that security regulations regarding classified material were followed.
Communication Technician Supervisor
United States Army
Wiesbaden, Germany
01.1993 - 01.1994
- Lead team of six personnel focused on installing, maintaining and troubleshooting signal support systems and terminal devices to include wire and battlefield automated systems.
- Provided techinical assistance and unit level training for automation, communication and user owned and operated signal equipment.
- Prepared maintenance and supply requests for organization level signal support.
Communications Technician
United States Army
Fort Sill, OK
01.1990 - 01.1993
- Accurately read, understood, and carried out written instructions.
- Tested equipment and circuits using various tools such as soldering tools, standard hand tools and network diagnostic tools.
- Performed troubleshooting to locate defective instrument parts and repaired or replaced in a desert environment.
Education
General Studies
Kellogg Community College
Battle Creek, MIHigh School Diploma -
Athens High
Athens, MI06.1986
Skills
- Test Results Interpretation
- Verbal and Written Communication
- Hazardous Waste Disposal
- Regulator Submission Support
- Specification Conformance
- Problem Solving
- Quality Control Data Compilation
- Statistical Analysis
- Adaptability and Flexibility
- Testing Documentation
- Attentive and Observant
- Safety Compliance
Timeline
Senior Quality Technician
Viking Corporation
02.1999 - Current
Mail Handler
United States Postal Service, USPS
03.1997 - 02.1999
Electronics Department Supervisor
Kaiser Medallion
06.1994 - 02.1996
Security Custodian
United States Army
01.1994 - 02.1996
Communication Technician Supervisor
United States Army
01.1993 - 01.1994
Communications Technician
United States Army
01.1990 - 01.1993
General Studies
Kellogg Community College
High School Diploma -
Athens High