Robert Taylor
Lake butler,FL
Summary
Strategically-focused leader known for highly productive and efficient task completion. Specialize in operational strategy, team leadership, and process optimization. Excel in communication, problem-solving, and adaptability, ensuring seamless field operations management and project execution. Seasoned leader with a quality-driven mentality. Focused on leading cost-effective, high-performance operations. Bringing many years of the field experience. Highly-skilled Director of Field Operations with background in managing large-scale projects, optimizing processes, and leading diverse teams. Strengths lie in strategic planning, operational efficiency, cost control, and staff development. Proven ability to streamline operations and drive growth while ensuring top-notch quality. Committed to making positive impact through improved business procedures and performance metrics. Business-minded professional tackling any job task with gusto and precision delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
15
15
years of professional experience
Work History
Director of Field Operations
TEC integrations
Paterson, NJ
09.2020 - 07.2024
- Provided guidance to team members regarding industry best practices and regulatory requirements.
- Ensured that safety protocols were followed by all staff members while working in the field.
- Provided technical support when needed during emergency situations or urgent tasks in the field.
- Delegated work to staff, setting priorities and goals.
- Maintained operating efficiency at all worksites.
- Developed comprehensive training manuals outlining job responsibilities for each role within the organization's field operations department.
- Developed and implemented strategies to ensure the successful completion of field operations initiatives.
- Maintained up-to-date records of all activities related to field operations, including expenses, staffing levels, inventory levels.
Project Manager
Diversified Conveyors Inc.
Memphis, TN
01.2019 - 09.2020
- Created and implemented processes to ensure successful completion of projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Advised other departments on best practices related to managing large-scale projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Developed and maintained project plans, timelines, and budgets.
- Facilitated resolution of conflicts between team members when necessary.
- Conferred with project personnel to identify and resolve problems.
- Created project status presentations for delivery to customers or project personnel.
- Conducted periodic inspections of job sites for quality and progress.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Focused on project monitoring and management by developing forecasts and tracking expenses.
General Foreman
Bilfinger Industrial Services
Albany, GA
06.2018 - 12.2018
- Interpreted engineering drawings and specifications during construction process.
- Resolved conflicts between workers regarding job assignments, methods, or deadlines.
- Analyzed blueprints and other documents to plan layout of projects.
- Supervised, trained, and evaluated assigned personnel in accordance with company policies and procedures.
- Collaborated with engineers and architects on design modifications when necessary.
- Oversaw all aspects of construction including scheduling personnel and supplies as needed.
- Delegated work to team members and checked for completion in compliance with company guidelines and customer needs.
- Documented labor hours, crew attendance and individual performance.
- Analyzed job sites to mitigate risks.
- Followed rules and regulations to keep job sites safe for workers, contractors and visitors.
- Obtained specifications and directed work for construction crews.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Reported project progress, site problems and labor status to supervisors.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
Project Manager
Metalizing TEch Services
Palatka, FL
01.2017 - 03.2018
- Created and implemented processes to ensure successful completion of projects.
- Managed multiple projects with competing deadlines simultaneously.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
- Provided guidance to team members regarding tasks assigned to them.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Produced thorough, accurate and timely reports of project activities.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Conferred with project personnel to identify and resolve problems.
- Created project status presentations for delivery to customers or project personnel.
- Forecasted, scheduled and monitored project timelines, personnel performance, and cost efficiency.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Created team objectives and roles with specific goals outlined for each individual.
- Prepared cost estimates for projects of varying sizes.
Sales Manager
SSI Petroleum
Belgrade, FL
03.2014 - 01.2017
- Managed daily operations of sales department, including supervision of staff members.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Established relationships with key clients, while maintaining existing customer base.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Collaborated with marketing team to create promotional materials for target customers.
- Created and presented monthly reports to management on sales performance.
- Maintained accurate records of all transactions between customers and company representatives.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Executed strategic sales plans to expand customer base and revenue.
- Identified and developed new markets for products or services.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Enhanced sales volume through skilled support to both new and inactive customers.
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints regarding sales and service.
- Gained market share in new sales performance through aggressive team training.
General Manager of Operations
Oreilly Auto Pats
Springfield, MO
06.2009 - 03.2014
- Performed routine audits of internal controls in order to maintain accuracy of financial records.
- Maintained accurate records of employee attendance and payroll information for all stores within the district.
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Developed and implemented district-wide sales strategies to increase revenue and market share.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Reviewed inventory levels at each store in order to ensure adequate stock availability.
- Mentored team members by demonstrating best practices for sales and customer service.
- Gained market share in new sales performance through aggressive team training.
- Coached, developed and motivated team to achieve revenue goals.
- Enhanced sales volume through skilled support to both new and inactive customers.
Education
High School Diploma -
Baker County Senior High School
Glen Saint Mary, FL06-1999
Skills
- Asset Management
- Operations Management
- Workforce Planning
- Incident Response
- Administrative Oversight
- Workflow Planning
- Team Supervision
- Strategic Planning
- Service Delivery Management
- Logistics Management
- Contractor Management
- Training and mentoring
- Operational planning
- Operational Efficiency
- Sales Support
- Staff recruitment
- Schedule Coordination
- Schedule oversight
- Staff Oversight
- Workforce scheduling
- Inventory Tracking
- Program Management
- Program Leadership
Timeline
Director of Field Operations
TEC integrations
09.2020 - 07.2024
Project Manager
Diversified Conveyors Inc.
01.2019 - 09.2020
General Foreman
Bilfinger Industrial Services
06.2018 - 12.2018
Project Manager
Metalizing TEch Services
01.2017 - 03.2018
Sales Manager
SSI Petroleum
03.2014 - 01.2017
General Manager of Operations
Oreilly Auto Pats
06.2009 - 03.2014
High School Diploma -
Baker County Senior High School
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