ROBERT TAYLOR
Compton,CA
Summary
Proven Insurance Sales Agent and Realtor with a track record of exceeding sales targets at Answer Financial and eXp Realty. Skilled in Policy Analysis and Interpersonal Skills, I've consistently ranked in the top three performers, leveraging product knowledge and customer service to maximize revenue and client satisfaction.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Insurance Sales Agent
Answer Financial
04.2024 - Current
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Generated quotes and proposals for clients to match individual needs.
- Contributed to agency success by consistently meeting or exceeding monthly sales targets.
Realtor
Exp Realty
08.2019 - Current
- Offered guidance on financing options to prospective homebuyers
- Negotiated offers between buyers or renters and sellers or landlords
- Managed contracts, negotiations and other aspects of sales to finalize purchases and exceed customer expectations
- Scheduled and conducted property showings for potential buyers or renters
Telesales Representative
AT&T
09.2013 - 07.2022
- Established new accounts by engaging customers with innovative sales strategies to create customized packages based on discovery of customer needs
- Conducted team huddles and meetings to strategize the most effective execution of new promotions and incentives to exceed daily goals
- Exceeded monthly sales quota for IPTV, IPBB and wireless
Manager in 60
AT&T
11.2015 - 05.2016
- Assist the team manager in consulting, training and mentoring telesales representatives to improve sales tactics and increase call efficacy
- Collaborate with team manager to find areas for potential sales growth and team development
- Boosted sales conversion and team morale while briefly serving as acting manager for team of approximately 10
Insurance Specialist
Automobile Club of Southern California
07.2008 - 09.2013
- Met and consistently excelled in all performance metrics to maintain ranking as one of the top three employees throughout all regions
- Assisted member with inquiries and amendments to all insurance products
- Effectively cross sold multiple products to improve branding, increase customer satisfaction and maximize company revenue
- Educated clients on policy details, exclusions, and potential gaps in coverage
Skills
- Account Management
- Attention to Detail
- Problem Solving
- Policy Analysis
- Interpersonal Skills
- Insurance Law Knowledge
- Time Management
- Product Knowledge
- Customer Service
- Insurance sales
Certification
- Property and Casualty License - California Department of Insurance.
Timeline
Insurance Sales Agent
Answer Financial
04.2024 - Current
Realtor
Exp Realty
08.2019 - Current
Manager in 60
AT&T
11.2015 - 05.2016
Telesales Representative
AT&T
09.2013 - 07.2022
Insurance Specialist
Automobile Club of Southern California
07.2008 - 09.2013
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