Summary
Overview
Work History
Education
Skills
Timeline
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Robert Telford

Davenport,FL

Summary

Proven leader in high-stakes kitchen environments, I enhanced Aramark's operational efficiency and food quality by implementing innovative cooking and inventory management techniques. Skilled in meal preparation and kitchen management, my approach significantly reduced waste and improved team productivity through effective training and supervision. Demonstrates a strong commitment to food safety and allergen awareness, ensuring customer satisfaction and compliance with health standards.

Overview

18
18
years of professional experience

Work History

Lead Cook/Supervisor of Operations

Aramark
01.2023 - 10.2024
  • Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
  • Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
  • Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
  • Supervised line cooks to monitor food safety and order accuracy.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.
  • Consistently met or exceeded health code standards by enforcing strict sanitation practices throughout the kitchen area.
  • Taught kitchen staff safety protocols and restaurant standards.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Assistant Manager

Sunset Golf and Country Club
10.2016 - 11.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Hot Oil Operator

M & W Hot Oil
07.2012 - 09.2016
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Evaluated job sites before beginning work to identify potential hazards or obstacles that could impact operations.
  • Enhanced operational efficiency by maintaining accurate records of all trips, deliveries, and truck maintenance.
  • Maximized payload capacity without compromising vehicle integrity or safety through careful load calculations.

Acidizing Supervisor

Rising Star
06.2006 - 03.2009
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.

Education

Associates of Business Management - Business Management

Kaplan University
Des Moines, IA

Skills

  • Meal Preparation
  • Kitchen Management
  • Food Safety
  • Kitchen Organization
  • Crew training
  • Employee Supervision
  • Food inventory management
  • Allergen safety
  • Special diets
  • Spoilage prevention
  • Large-scale food preparation
  • Ingredient Knowledge
  • Task Delegation

Timeline

Lead Cook/Supervisor of Operations

Aramark
01.2023 - 10.2024

Assistant Manager

Sunset Golf and Country Club
10.2016 - 11.2022

Hot Oil Operator

M & W Hot Oil
07.2012 - 09.2016

Acidizing Supervisor

Rising Star
06.2006 - 03.2009

Associates of Business Management - Business Management

Kaplan University

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Robert Telford