Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Robert Terry

Mitchellville

Summary

Professional with solid experience in handling forklifts and warehouse operations. Adept at maintaining safety standards, managing inventory, and ensuring efficient loading and unloading of materials. Strong focus on team collaboration and achieving operational goals, adaptable to changing needs. Reliable and skilled in forklift operation, material handling, and logistics coordination.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Amazon Delivery

Amazon
05.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Certified Forklift Driver

John Deere Des Moines Works
01.2022 - 04.2025
  • Provided training to new employees on proper forklift operation, safety procedures, and warehouse organization techniques.
  • Received praise from supervisors for consistently maintaining a high level of accuracy in material handling tasks.
  • Contributed to reducing costs by identifying opportunities for optimizing workflow processes within the warehouse.
  • Prepared shipments using appropriate packaging materials, ensuring the security of goods during transport.
  • Collaborated with team members to maintain a clean and organized warehouse environment, promoting workplace safety.
  • Assisted in inventory control by conducting routine audits and updating records as needed.
  • Played an integral role in achieving company targets through consistent performance excellence as a Certified Forklift Driver.
  • Loaded and unloaded trucks safely while minimizing product damage, ensuring efficient delivery processes.
  • Enhanced warehouse efficiency by operating forklifts and pallet jacks for material handling.
  • Exhibited strong problem-solving abilities when faced with unexpected challenges or obstacles during daily tasks.
  • Safely maneuvered heavy loads through narrow spaces without causing any damage to products or property.
  • Completed all tasks efficiently while meeting or exceeding productivity goals set by management.
  • Maintained positive relationships with clients during deliveries, providing exceptional customer service as needed.
  • Demonstrated excellent communication skills when coordinating with other departments to fulfill orders promptly.
  • Managed multiple tasks simultaneously under tight deadlines without compromising quality or safety standards.
  • Ensured timely order fulfillment by accurately picking, packing, and shipping products based on customer requests.
  • Maximized storage space by strategically stacking items and organizing inventory in a safe manner.
  • Displayed excellent attention to detail while verifying product information against shipping documents before loading onto trucks.
  • Filled propane tanks, checked valves and performed other routine equipment maintenance.
  • Reduced accidents and injuries by strictly adhering to safety protocols and conducting regular equipment maintenance.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Communicated with floor managers to determine merchandise placement.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
  • Inspected equipment for defects and performed repairs or maintenance tasks.
  • Positioned lifting devices under, over or around loaded pallets or boxes to secure material or products for transport to designated areas.
  • Assessed equipment for damage, wear, battery life, and fluid levels.
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Coordinated team member movements based on current needs, avoiding safety concerns, or delays.
  • Reviewed daily production schedules to inform effective prioritization and delegation of tasks.
  • Promoted operational efficiency by maximizing loads on each transfer.

Maintenance Technician

Costco
10.2019 - 01.2022
  • Operated varied hand and power tools to complete repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Inspected and maintained equipment to keep items in top working condition.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Improved equipment functionality by conducting regular maintenance checks and repairs.
  • Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
  • Collaborated with team members to complete larger repair projects efficiently.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Enhanced safety measures by performing routine inspections and identifying potential hazards.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Ensured smoother operations, maintaining accurate records of all maintenance activities.
  • Streamlined communication with other departments, ensuring maintenance issues were addressed in timely manner.
  • Improved compliance with health and safety regulations, conducting regular audits and making necessary adjustments.
  • Boosted team morale and productivity with introduction of team-based project completion incentive program.
  • Enhanced guest satisfaction in facility areas by maintaining high standard of cleanliness and functionality.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Completed preventive maintenance on machines to enhance production and maintain quality.

Truck Driver

United Parcel Service, UPS
10.2014 - 08.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
  • Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
  • Collaborated with team members to streamline processes and improve overall efficiency.
  • Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
  • Enhanced team morale with positive attitude and strong work ethic during long hauls.
  • Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
  • Enhanced safety by conducting regular vehicle inspections and routine maintenance.
  • Improved on-time delivery rates with meticulous planning and time management.
  • Fostered supportive environment among driving team, leading by example and offering help when needed.
  • Contributed to culture of safety, participating actively in safety meetings and trainings.
  • Supported new drivers by sharing best practices and insights gained from experience on road.
  • Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
  • Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Inspected load security and checked for damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Secured vehicle to tow truck and checked all attachments for safe operation.

Education

No Degree - Commercial Driving License Class

Dmacc
Ankeny, IA
05-1996

East High
Des Moines, IA
06-1982

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking
  • Problem resolution
  • Dependable and responsible

Accomplishments

  • Determined forklift specifications with 100% accuracy.

Certification

  • Certified Forklift Operator, John Deere - 2022-2025

Timeline

Amazon Delivery

Amazon
05.2025 - Current

Certified Forklift Driver

John Deere Des Moines Works
01.2022 - 04.2025

Maintenance Technician

Costco
10.2019 - 01.2022

Truck Driver

United Parcel Service, UPS
10.2014 - 08.2019

No Degree - Commercial Driving License Class

Dmacc

East High

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