- Electronics and Circuit Building
- Enjoy participating in [activity] for overall physical and mental well-being
- Community Cleanup
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- I participate in low-impact exercises to strengthen core muscles
- Outdoor Recreation
- Offering time and support to shelters for the homeless, women, and animals
- Auto Repair/Restoration
- Music
- Gym Workouts
- Dancing
- Virtual Reality
- Camping
- Running
- Personal Development and Self-Improvement
- Robotics
Robert Tessem
Kansas City,Missouri
Summary
Proactive Electronics Repair Technician with extensive experience in diagnosing and repairing electronic devices. Skilled in root cause analysis, advanced troubleshooting, and continuous learning to stay current with emerging technologies. Strong customer service and organizational skills, ensuring efficient workflow and high-quality standards.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Electronics Repair Technician
Advanced Technology Services, Inc.
01.2023 - 07.2024
- Maintained high-quality standards by conducting thorough testing procedures following each repair job.
- Assisted department in understanding proper care and maintenance routines for devices, prolonging product lifespans as a result.
- Participated in continuous learning opportunities, staying current on emerging technologies and techniques to maintain a competitive edge within the industry.
- Streamlined workflow with the organization of tools, equipment, and workspaces, reducing downtime between repairs.
- Managed inventory levels effectively, maintaining adequate stock of replacement parts to avoid delays in repair jobs.
- Enhanced customer satisfaction by diagnosing and repairing electronic devices efficiently and accurately.
- Established trust with clients through transparent communication regarding progress updates on pending repairs or unforeseen complications that arose during servicing processes.
- Performed root cause analysis on non-functional devices to identify underlying issues before initiating repair procedures.
- Collaborated with team members to develop innovative solutions for challenging repair problems.
- Increased team productivity by training and mentoring junior technicians on best practices and safety protocols.
- Minimized return rates through meticulous attention to detail when completing repairs, ensuring long-term reliability of devices serviced.
- Kept up-to-date with industry advancements for improved diagnostic processes and enhanced device functionality after repairs.
- Collaborated closely with manufacturers'' support teams when addressing specific hardware or software issues not covered under warranty terms.
- Safeguarded company reputation by ensuring consistent adherence to warranty policies and guidelines during repairs.
- Developed a strong knowledge base across various electronics brands, enabling swift identification of common malfunctions unique to particular models.
- Contributed to business growth through the timely completion of service orders and excellent customer feedback.
- Contributed to the establishment of a safe and efficient work environment by upholding strict adherence to safety regulations and guidelines.
- Evaluated systems to identify and locate system malfunctions using visual, manual and computer-assisted diagnostic approaches.
- Tracked diagnostic results and collaborated with managers to resolve issues.
- Developed and implemented effective tracking and monitoring systems to enhance overall production efficiency and reduce operating costs.
- Created detailed estimates and accurate work order documentation, factoring in labor costs and materials needed to successfully complete high-quality work.
- Installed new wiring and connections to complete connections and bypass cable faults.
- Built special wood, fiberglass and carpet enclosures to hold equipment and minimize shifting.
- Accessed needed areas by carefully removing door or dash panels, seats and carpeting.
- Serviced and repaired pumps, starters, motors and other types of electrical equipment.
- Completed skilled installations and thorough set up of [Type] and [Type] vehicle systems.
- Wired block diagrams and operated [Type] automatic test equipment to conduct preventive maintenance.
- Consistently met or exceeded performance metrics, demonstrating exceptional technical proficiency in electronics repair work.
- Reduced repair time for complex issues by implementing effective troubleshooting techniques.
Family Caregiver
Family
01.2003 - 01.2023
- Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
- Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
- Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
- Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
- Served as a dedicated advocate for patient needs when interacting with healthcare professionals or insurance companies.
- Facilitated open communication between family members and healthcare providers, fostering collaborative decision-making regarding patient care.
- Demonstrated adaptability in responding to changing patient conditions or requirements while maintaining continuity of care services.
- Collaborated closely with interdisciplinary healthcare teams, integrating recommendations from professionals into comprehensive patient care plans.
- Ensured safety and comfort for patients through meticulous attention to detail in administering medications, hygiene assistance, and mobility support.
- Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.
- Provided end-of-life care and support for patients and their families, ensuring dignity, comfort, and emotional closure during difficult times.
- Supported patient nutrition by preparing healthy meals based on dietary restrictions and preferences.
- Provided emotional support to families by offering compassionate guidance on caregiving techniques and coping strategies.
- Increased independence for patients with mobility limitations by providing appropriate assistive devices and home modifications.
- Enhanced quality of life for patients with dementia by implementing cognitive stimulation activities tailored to individual needs.
- Reduced caregiver stress through reliable performance of all assigned tasks, allowing family members time for personal pursuits or self-care activities.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Built strong relationships with clients to deliver emotional support and companionship.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted with daily living activities, running errands, and household chores.
- Monitored clients' overall health and well-being and noted significant changes.
- Transported clients to and from medical appointments with safety and efficiency.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Maintained entire family's schedule and organized events.
- Implemented physical therapy to support patient improvement in muscle tone, range of motion and injury recovery.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Scheduled daily and weekly care hours for client caseload.
- Completed regular check-ins and progress report for each client.
- Recorded status and duties completed in logbooks for management.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Liaised with key accounts to deliver targeted administrative household support.
Education
Service Technician Courses -
Midstate College
Peoria, IL02-1986
High School Diploma -
Peoria High School
Peoria, IL03-1985
Skills
- Expert Soldering
- Analog Electronics
- Circuit Analysis
- Microcontroller programming
- Component identification
- Schematic reading
- Diagnostic Testing
- Electromechanical Systems
- Oscilloscope Operation
- Digital electronics
- Control systems
- Surface Mount Technology
- Signal Tracing
- Embedded systems
- Power Supply Repair
- Advanced troubleshooting
- Calibration Techniques
- Multimeter Proficiency
- Sound system installation
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Electronic system troubleshooting
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Audio equipment
- Organizational Skills
- Team Collaboration
- Electrical Troubleshooting
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Voltmeter operation
- Decision-Making
- Detail Oriented
- Parts Ordering
- Relationship Building
- Vehicle Inspection
- Team building
- Visual Inspection
- Safety Protocols
- Hand-Eye Coordination
- Task Prioritization
- Self Motivation
- Product Knowledge
- Navigation system repair
- Technical Troubleshooting
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Blueprint Reading
- Safety inspection
- Goal Setting
- Interpersonal Communication
- Quality Control
- Record-keeping
- Time management abilities
- Continuous Improvement
- Physical Stamina
- Inventory Management
- Adaptability
- Written Communication
- Precision measurement
- System Testing
- Test Results Interpretation
- Testing equipment
- Equipment Maintenance
- Equipment Installation
- Workflow Optimization
- Professional Demeanor
- Technical training
- Problem-solving aptitude
- Equipment Calibration
- Cost Estimation
- Equipment Securing
- Mechanical Aptitude
- Component Replacement
- Technical Documentation
- Analytical Skills
- Component Installation
- Software Programming
- Equipment upgrades
- Hardware Configuration
- System Integration
- Repair Cost Estimation
- Security and navigation equipment
- Security system optimization
- Fault detection
- Malfunction tracing
- Communication Skills
- Device assembly
- Inspection and diagnostics
- Field repair
Accomplishments
- Resolved product issue through consumer testing.
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Collaborated with team of [Number] in the development of [Project name].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ASE Certification in Installation and Repair of Aftermarket Accessories - National Institute for Automotive Service Excellence.
- FCC General Radiotelephone Operator License (GROL) - Federal Communications Commission.
- Sound Quality Judge's Training & Certification– International Auto Sound Challenge Association.
- Wireless Connectivity Specialist Certificate– Wireless Industry Association.
- Custom Mobile Electronic Installation Certificate – InstallerNet Academy.
- Infotainment System Technician Certification – Global Automotive Declarable Substance List Committee.
- Electric Vehicle Infrastructure Training Program (EVITP) Certifications– Electric Vehicle Infrastructure Training Program.
- Master Certified Electronics Technician (Master CET) - International Society of Certified Electronics Technicians.
- Advanced Driver Assistance Systems Calibration Certificate – I-CAR (Inter-Industry Conference on Auto Collision Repair).
- Basic Installation Technician Certification - MECP Consumer Technology Association.
- Advanced Mobile Installer Certification - Mobile Electronics Schools.
- Digital Multimedia Broadcasting Installation Specialist – SBE Society of Broadcast Engineers.
- Remote Start & Security Installations Certificate– Directed Electronics.
- Certified Vehicle Remote Starter Installer - Compustar.
- High Voltage Systems Safety Certifications – SAE International.
- Vehicle Communication Interface Training Certificate – Auto Care Association.
- Mobile Electronics Certified Professional (MECP) - Consumer Technology Association.
- Certified Electronics Technician (CET) - International Society of Certified Electronics Technicians.
- EPA Section 609 Refrigerant Recycling and Recovery Certification – Environmental Protection Agency.
- ISO/IEC 17025 Laboratory Competence Certification – American Association for Laboratory Accreditation.
- Smart Charging Solutions for Electric Vehicles Certificate– ChargePoint University.
- Automotive Service Excellence (ASE) Certification in Electrical/Electronic Systems - National Institute for Automotive Service Excellence.
- OSHA 10-Hour Safety Course Certification – Occupational Safety and Health Administration.
- Electric Vehicle Technician Certificate Program – Electric Drive Transportation Association.
- Automotive Lighting Specialist Certificate– Philips Automotive Lighting North America.
- Fiber Optic Technician Certification – The Fiber Optic Association, Inc.
- Autodesk Certified Professional (ACP)
- Cisco Certified Network Associate (CCNA)
- Salesforce Certified Administrator
- Certified Information Systems Security Professional (CISSP)
- Certified ScrumMaster (CSM)
- OSHA Certified
- Automotive Service Excellence Certification (ASE)
- Certified Data Professional (CDP)
- Certified Supply Chain Professional (CSCP)
- Project Management Professional (PMP)
- Microsoft Office Specialist (MOS) Certification
- Six Sigma Certification
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- Basic Life Support Certification (BLS)
- First Aid Certification
Interests
Timeline
Electronics Repair Technician
Advanced Technology Services, Inc.
01.2023 - 07.2024
Family Caregiver
Family
01.2003 - 01.2023
- ASE Certification in Installation and Repair of Aftermarket Accessories - National Institute for Automotive Service Excellence.
- FCC General Radiotelephone Operator License (GROL) - Federal Communications Commission.
- Sound Quality Judge's Training & Certification– International Auto Sound Challenge Association.
- Wireless Connectivity Specialist Certificate– Wireless Industry Association.
- Custom Mobile Electronic Installation Certificate – InstallerNet Academy.
- Infotainment System Technician Certification – Global Automotive Declarable Substance List Committee.
- Electric Vehicle Infrastructure Training Program (EVITP) Certifications– Electric Vehicle Infrastructure Training Program.
- Master Certified Electronics Technician (Master CET) - International Society of Certified Electronics Technicians.
- Advanced Driver Assistance Systems Calibration Certificate – I-CAR (Inter-Industry Conference on Auto Collision Repair).
- Basic Installation Technician Certification - MECP Consumer Technology Association.
- Advanced Mobile Installer Certification - Mobile Electronics Schools.
- Digital Multimedia Broadcasting Installation Specialist – SBE Society of Broadcast Engineers.
- Remote Start & Security Installations Certificate– Directed Electronics.
- Certified Vehicle Remote Starter Installer - Compustar.
- High Voltage Systems Safety Certifications – SAE International.
- Vehicle Communication Interface Training Certificate – Auto Care Association.
- Mobile Electronics Certified Professional (MECP) - Consumer Technology Association.
- Certified Electronics Technician (CET) - International Society of Certified Electronics Technicians.
- EPA Section 609 Refrigerant Recycling and Recovery Certification – Environmental Protection Agency.
- ISO/IEC 17025 Laboratory Competence Certification – American Association for Laboratory Accreditation.
- Smart Charging Solutions for Electric Vehicles Certificate– ChargePoint University.
- Automotive Service Excellence (ASE) Certification in Electrical/Electronic Systems - National Institute for Automotive Service Excellence.
- OSHA 10-Hour Safety Course Certification – Occupational Safety and Health Administration.
- Electric Vehicle Technician Certificate Program – Electric Drive Transportation Association.
- Automotive Lighting Specialist Certificate– Philips Automotive Lighting North America.
- Fiber Optic Technician Certification – The Fiber Optic Association, Inc.
- Autodesk Certified Professional (ACP)
- Cisco Certified Network Associate (CCNA)
- Salesforce Certified Administrator
- Certified Information Systems Security Professional (CISSP)
- Certified ScrumMaster (CSM)
- OSHA Certified
- Automotive Service Excellence Certification (ASE)
- Certified Data Professional (CDP)
- Certified Supply Chain Professional (CSCP)
- Project Management Professional (PMP)
- Microsoft Office Specialist (MOS) Certification
- Six Sigma Certification
- Project Management Institute Agile Certified Practitioner (PMI-ACP)
- Basic Life Support Certification (BLS)
- First Aid Certification
Service Technician Courses -
Midstate College
High School Diploma -
Peoria High School
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