Robert Thomas

Monitor drug testing for probationers. Maintain proper chain of custody for all drug tests. Package and ship samples to lab for testing. Properly document and accurately record all tests. Maintain a caseload of probation absconders. Provide building security as needed. Service CSCD vehicles.

• Supervised inmate activities and ensured compliance with facility regulations.
• Conducted regular security checks to maintain a safe environment for staff and inmates.
• Managed inmate documentation and incident reports, ensuring accuracy in record-keeping.
• Responded to emergencies and implemented crisis intervention protocols effectively.

• Led daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored team members to enhance customer service skills and operational efficiency.
• Managed inventory levels, optimizing stock replenishment processes to minimize shortages and overstock.
• Coordinated staff schedules, ensuring optimal coverage during peak hours for improved service delivery.
• Resolved customer complaints promptly, fostering a positive shopping environment and enhancing customer loyalty.
• Conducted regular audits on cash handling procedures to ensure financial accuracy and security compliance.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Completed point of sale opening and closing procedures.
• Rotated merchandise and displays to feature new products and promotions.

• Negotiated, facilitated, and managed real estate transactions.
• Advertised client properties through websites, social media, and real estate guides.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Developed and maintained relationships with clients through networking, postcards, and cold calling.
• Communicated with clients to understand property needs and preferences.
• Rental and sales contracts.
• Showing and Inspecting Properties.

• Supervised daily operations, ensuring optimal store performance and customer satisfaction.
• Trained and mentored new sales associates on product knowledge and effective sales techniques.
• Managed inventory levels, performed stock replenishments, and organized merchandise displays.
• Conducted regular audits of cash registers and maintained financial accuracy in transactions.
• Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
• Handled cash register operations and customer transactions to process payments.
• Resolved customer issues promptly, ensuring satisfaction and loyalty.
• Processed and stocked merchandise in accordance with store standards.
• Performed inventory control procedures to manage stock.