Robert Thomas, Jr.
Concord,NC
Summary
Professional Journeyman Plumber with over 20 years experience, specializing in customer satisfaction, ethics, and quality work; Eager to contribute to an employer with like values. Customer service excellency. Proficient team player and Leader.
Overview
27
27
years of professional experience
Work History
Warehouse Receiving Manager
Lowes Home Improvement
04.2024 - 11.2025
- Oversaw receiving operations, ensuring accurate tracking of incoming inventory and timely processing.
- Trained and mentored team members on efficient receiving procedures and best practices.
- Established safety protocols for receiving processes, promoting a secure working environment.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
Rideshare service
Lyft
03.2016 - 03.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Janitor
JPCS, INC
03.2015 - 03.2016
- Maintained cleanliness and sanitation standards in assigned areas, ensuring a safe environment.
- Operated cleaning equipment, including floor scrubbers and vacuums, for efficient maintenance.
- Conducted regular inspections to identify maintenance needs and report issues promptly.
Plumber/Gasfitter
Various
07.2005 - 03.2015
- Installed, repaired, and maintained plumbing systems in residential and commercial settings.
- Diagnosed and resolved plumbing issues with precision and efficiency.
- Repaired plumbing systems, components, and equipment.
- Conducted regular inspections to identify potential plumbing problems proactively.
Apprentice-Mechanic
Plumbers Local Union 5
04.1999 - 07.2005
- Assembled and repaired plumbing systems using hand and power tools.
- Performed routine maintenance on equipment to ensure optimal functionality.
- Led initiatives to improve repair techniques, reducing turnaround time on projects.
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
Education
High School -
Bowie High School
Prince George’s County, MD07.1995
Skills
- Customer service excellence
- Secure new Commercial/Residential contracts
- Manage certified payroll of staff
- Hand/Power tools efficiency
- Proficient use of propane torches
- Basic backflow prevention
- Gasfitter
- Sewer cleaning
- Operating sewer cameras
- Excellent problem solving and decision making skills
- Organized Supplies and placed in bins at warehouse
- Basic computer skills
- Dispatcher
- Warehouse cleaning
- Driving
- Forklift experience
- Shipping and receiving
- Stock organization
- Warehouse operations
- Freight management
- Shipping procedures
- Order fulfillment
- Stock control
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Problem-solving abilities
- Warehouse safety
- Multitasking
- Worker supervision
- Order picking and processing
- Distribution and warehousing
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Hand and power tools
- Troubleshooting
- Equipment operation
- Fixture repair proficiency
Professional Areas of Expertise
- Plumbing Installation and Repair
- Plumbing system design
- Residential Renovations
- Commercial construction projects
Military Service
Honorable Discharge Basic Training/AIT, US Army Reserve Ft. Jackson, SC and Ft. Gordon, GA 12/1994-06/1997
Timeline
Warehouse Receiving Manager
Lowes Home Improvement
04.2024 - 11.2025
Rideshare service
Lyft
03.2016 - 03.2024
Janitor
JPCS, INC
03.2015 - 03.2016
Plumber/Gasfitter
Various
07.2005 - 03.2015
Apprentice-Mechanic
Plumbers Local Union 5
04.1999 - 07.2005
High School -
Bowie High School