Robert Thompson Jr
Lascassas,TN
Summary
Organized and dependable candidate successful of managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Wyatt Johnson Ford
Nashville, TN
08.2024 - Current
- Use consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provide sales and customer service assistance to walk-in traffic.
- Respond to telephone and in-person requests for information.
- Follow up with existing customers to provide additional support and address concerns.
- Train and mentor new sales representatives.
Sales Consultant
Beaman Toyota
Nashville, TN
05.2024 - 07.2024
- Provided sales and customer service assistance to walk-in traffic
- Utilize CRM software to manage customer accounts and track performance metrics
- Ensured customer satisfaction by providing follow-up support after purchases.
Sales Consultant
Ford Of Murfreesboro
Murfreesboro, TN
08.2015 - 04.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Sales Consultant
Crown Ford
Nashville, TN
08.2012 - 07.2015
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Education
BBA - Business Administration
Central State University
Wilberforce, OH05-1995
Skills
- Staff Management
- Training and mentoring
- Employee Motivation
- Goal setting
- Time Management
- Relationship building
- Inbound and outbound calling
- Sales Proposal Creation
- Prospecting skills
- Contract negotiation and closing tactics
- Customer Relationship Management
- Web Technologies and Services
Accomplishments
- Sales Employee of the Month 12x in Last 2 yrs.
- 5 yrs. of Supervisor experience in Manufacturing
- Supervised team of 25-50 staff members
- 12 yrs. experience in Automotive Sales
Timeline
Sales Consultant
Wyatt Johnson Ford
08.2024 - Current
Sales Consultant
Beaman Toyota
05.2024 - 07.2024
Sales Consultant
Ford Of Murfreesboro
08.2015 - 04.2024
Sales Consultant
Crown Ford
08.2012 - 07.2015
BBA - Business Administration
Central State University
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