Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Robert Thompson Jr

Lascassas,TN

Summary

Organized and dependable candidate successful of managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Sales Consultant

Wyatt Johnson Ford
Nashville, TN
08.2024 - Current
  • Use consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provide sales and customer service assistance to walk-in traffic.
  • Respond to telephone and in-person requests for information.
  • Follow up with existing customers to provide additional support and address concerns.
  • Train and mentor new sales representatives.

Sales Consultant

Beaman Toyota
Nashville, TN
05.2024 - 07.2024
  • Provided sales and customer service assistance to walk-in traffic
  • Utilize CRM software to manage customer accounts and track performance metrics
  • Ensured customer satisfaction by providing follow-up support after purchases.

Sales Consultant

Ford Of Murfreesboro
Murfreesboro, TN
08.2015 - 04.2024
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.

Sales Consultant

Crown Ford
Nashville, TN
08.2012 - 07.2015
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

Education

BBA - Business Administration

Central State University
Wilberforce, OH
05-1995

Skills

  • Staff Management
  • Training and mentoring
  • Employee Motivation
  • Goal setting
  • Time Management
  • Relationship building
  • Inbound and outbound calling
  • Sales Proposal Creation
  • Prospecting skills
  • Contract negotiation and closing tactics
  • Customer Relationship Management
  • Web Technologies and Services

Accomplishments

  • Sales Employee of the Month 12x in Last 2 yrs.
  • 5 yrs. of Supervisor experience in Manufacturing
  • Supervised team of 25-50 staff members
  • 12 yrs. experience in Automotive Sales

Timeline

Sales Consultant

Wyatt Johnson Ford
08.2024 - Current

Sales Consultant

Beaman Toyota
05.2024 - 07.2024

Sales Consultant

Ford Of Murfreesboro
08.2015 - 04.2024

Sales Consultant

Crown Ford
08.2012 - 07.2015

BBA - Business Administration

Central State University

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Robert Thompson Jr