Robert Thornton
LaGrange,GA
Overview
5
5
years of professional experience
1
1
Certification
Work History
Firefighter
Troup county Fire Department
LaGrange, GA
11.2023 - Current
- Performed life-saving procedures during medical emergencies, administering CPR and first aid as needed.
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Operated fire hoses, hydrants and extinguishers to eliminate fire and prevent from spreading.
- Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Forklift Operator
DHL
Newnan, GA
01.2023 - 07.2023
- Pick tires, data entry, inventory, unload trucks
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
- Improved team coordination, leading to faster loading and unloading times by effectively communicating with warehouse staff.
Delivery Driver
dyes dust control
LaGrange, GA
08.2021 - 10.2022
- Pick up and change linen, mats, and aprons, data entry, inventory
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Authorizer
American Home Shiled
La Grange, GA
01.2020 - 05.2020
- Developed training materials and conducted workshops for new employees, improving team productivity and performance.
- Maintained updated knowledge of industry regulations, policies, and best practices to provide informed guidance to clients.
- Provided valuable feedback on system improvements that resulted in increased automation and reduced manual intervention.
- Enhanced client satisfaction by providing efficient and accurate authorization services.
- Engaged with customers and delivered quality service.
- Informed customers of non-covered claims and explained reason why.
Education
High school diploma -
Lagrange High School
LaGrange, GA05.2019
Skills
- Forklift
- Delivery Driver Experience
- Driving
- Load & Unload
- Mechanical Knowledge
- Data entry
- Inventory control
Conditions assessment
File and records management
Authorizations understanding
[Software] expertise
Decision-Making
Flexible and Adaptable
Data Entry
Analytical and Critical Thinking
MS Office
Dependable and Responsible
Certification
Driver's License
Timeline
Firefighter
Troup county Fire Department
11.2023 - Current
Forklift Operator
DHL
01.2023 - 07.2023
Delivery Driver
dyes dust control
08.2021 - 10.2022
Authorizer
American Home Shiled
01.2020 - 05.2020
High school diploma -
Lagrange High School
Driver's License