Robert Tolbert
H
Port St. Lucie,FL
Summary
Dynamic leader with a proven track record at RCC Cleaning Corp, adept in small business operations and marketing expertise. Excelled in recruiting and training, enhancing customer satisfaction, and driving sales growth. Demonstrates an innovation mindset and exceptional multitasking abilities, achieving consistent sales targets and optimizing financial performance.
Overview
48
48
years of professional experience
3
3
years of post-secondary education
Work History
Co Owner
RCC Cleaning Corp
06.2021 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Enhanced business operations by implementing efficient management strategies and streamlining processes.
Independent Driver
Uber
09.2010 - 01.2021
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Promoted a positive image for the company with professional demeanor and courteous interactions with clients.
- Assisted passengers with luggage handling as needed, ensuring a seamless experience from start to finish.
- Completed accurate trip logs, documenting mileage, fuel consumption, and passenger details for record-keeping purposes.
Sales Associate Commisioned Shoe Sales
Dillard's Department Store
10.2001 - 08.2010
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
General Manager
Kenny Rogers Roasters
12.1997 - 09.2001
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Developed and implemented strategies to increase sales and profitability.
Education
Bachelor of Science - Hotel Administration
University of Nevada Las Vegas
Las Vegas, NV 01.1974 - 05.1977
Skills
Recruiting and training
Timeline
Co Owner
RCC Cleaning Corp
06.2021 - Current
Independent Driver
Uber
09.2010 - 01.2021
Sales Associate Commisioned Shoe Sales
Dillard's Department Store
10.2001 - 08.2010
General Manager
Kenny Rogers Roasters
12.1997 - 09.2001
Bachelor of Science - Hotel Administration
University of Nevada Las Vegas
01.1974 - 05.1977
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