Robert Tompkins
Lexington Park,MD
Summary
Resourcefully, highly organized, and accomplished candidate with extensive office operations and personnel organization expertise gained in varied settings. consistently recognized for improving operational procedures error- free projects/documents. unique ability to multi-task while maintaining primary focus on priority assignments. established reputation for exceptional service. fast learner with the proven ability to hit the ground running and deliver results quickly. reputation for displaying professionalism and high levels of integrity.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Night Stocker
DECA Commissary
2023.08 - Current
- Night stocker, taking inventory, stocking shelves
General Store Manager
Rent-A-Center
2019.04 - 2023.03
- Inventory check
- Inventory order
- New hires
- Scheduling
- Payroll
Shift Manager/Key Holder
Buffalo Wild Wings
2015.03 - 2022.06
Maintenance Supervisor/ Regional Manager
TM Associates Management
2015.11 - 2019.04
- Performed system diagnostics and repairs.
- Performed detailed plumbing maintenance.
- Converted residential units.
- Supervise operational functions across various locations.
- Managed orders to maintain current inventory levels.
Hybrid Technician
MICHAEL AND SON
2013.08 - 2015.11
- HVAC maintenance technicians provide preventative care and repairs for HVAC systems
- They repair and maintain refrigerator and electrical systems and their components, as well as troubleshoot electrical systems and write schematics for their work locations
- Key Results:
- Assessed the validity of abuse or neglect referrals through interviews with the family and appropriate collateral persons and agencies
- Maintained, install, and repair air conditioning, ventilation and heating systems
- Sold maintenance contracts to current customers to ensure products last longer
- Perform preventative maintenance to increase the longevity of any HVAC system
- Discussed various options with clients when it comes to heating and cooling systems, and help them determine which option is best for their situation
- Conducted performance tests with specialized tools and adjust system settings to keep temperature comfortable in the home or office
- Traveled to different homes and businesses throughout the day and determine problems in order to repair or replace the system before the customer is inconvenienced
Artillery
U.S. Army
2012.01 - 2013.07
Education
High School Diploma -
Great Mills High School
Lexington Park, MD01.2013
Skills
- Guest service
- Communication
- Interpersonal skills
- Supervision
- Presentation
- Group facilitation
- Motivation
- Coaching
- Listening
- Microsoft Office
- Administrative documentation
- Typing
- Customer inquiries
- Complaint handling
- Electrical experience
- Network support
- Troubleshooting
- Microsoft Windows
- Computer networking
- Telecommunication
- Store management
- Shift management
- Customer service
- Restaurant experience
- Sales management
- Sales
- Management
- Retail management
- Guest services
- Payroll
Certification
- EPA Type II, Present
- EPA Type III, Present
- EPA Certification, Present
- Driver's License, Present
- HVAC Certification, Present
- EPA Universal Certification, Present
Militaryexperience
U.S. Army, Fort Sill, OK, 01/01/12, 07/01/13, Artillery
Timeline
Night Stocker
DECA Commissary
2023.08 - Current
General Store Manager
Rent-A-Center
2019.04 - 2023.03
Maintenance Supervisor/ Regional Manager
TM Associates Management
2015.11 - 2019.04
Shift Manager/Key Holder
Buffalo Wild Wings
2015.03 - 2022.06
Hybrid Technician
MICHAEL AND SON
2013.08 - 2015.11
Artillery
U.S. Army
2012.01 - 2013.07
High School Diploma -
Great Mills High School