Robert Torres
Santa Ana,CA
Summary
Dedicated Work Study Student accustomed to performing effectively in both collaborative and autonomous capacities. Strong knowledge of Events, Customer Service and Electrical. Friendly and outgoing emerging professional.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Work Study Student
UEI College
08.2024 - Current
- Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
- Interacted respectfully with others to offer ideas, identify issues, and provide assistance.
- Collaborated with staff members to guarantee students received best possible customer service.
- Collaborated with team members on various tasks, demonstrating adaptability and flexibility in different work situations.
- Streamlined financial aid application process for students by organizing workshops and providing one-on-one assistance.
- Reviewed files, records and other documents to obtain information to respond to requests.
Special Events Coordinator
Bella Mangia
11.2023 - Current
- Designed custom event layouts that maximized available space while maintaining a visually pleasing aesthetic.
- Provided exceptional on-site support during events, addressing any issues promptly and professionally.
- Implemented creative solutions for venue challenges, optimizing space usage and enhancing the overall guest experience.
- Facilitated communication between internal events personnel and external vendors to quickly resolve any conflicts or concerns.
- Supervised staff during events and maintained efficient performance.
Assistant Coordinator
A Touch of Light LLC
09.2023 - Current
- Reviewing scheduled events timeline and supporting the Coordinator documenting final arrangements: final guest count, menu selections, linens, room layout, vendor information, and special requests
- Overlooking with set up/breakdown before and after event accounting for supplies provided by vendors/clients
- Assisted in coordinating events, resulting in successful execution and increased attendee satisfaction.
Bellman/Shuttle Driver
Ayres Hotel
03.2019 - 08.2023
- Greeting guests upon arrival and escorting guests to their room ensuring the room is in order, supplies are adequate, and up to hotel standards
- Assisting Airline crew members and guests with luggage while providing transportation to and from the John Wayne Airport
- Update and review shuttle schedule to ensure all corporate and business account guests are picked up/dropped off to and from their respective workplace.
- Enhanced guest satisfaction by promptly and professionally attending to luggage and transportation needs.
- Provided guests with information regarding hotel's amenities, local attractions, nightlife, dining options, museums and concerts.
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
Cheerleading Coach
Loara High School/Bolsa Grande
09.2016 - 05.2021
- Fostered a positive and supportive environment, promoting teamwork and sportsmanship among cheerleaders.
- Provided training direction, encouragement and motivation to prepare cheerleaders for competitive events.
- Enhanced team performance by implementing tailored training programs and personalized coaching techniques.
- Choreographed creative routines that captivated audiences at sporting events and competitions alike.
- Developed athletes'' skills through targeted drills, constructive feedback, and individualized attention.
- Collaborated with school administration to ensure the safety of all participants during practices and competitions.
- Streamlined practice schedules to maximize time efficiency without compromising on skill development.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Line Cook/Cashier
Rubio's Coastal Grill
08.2018 - 03.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Ensured smooth kitchen operations during special events or private parties by collaborating with front-of-house staff and adjusting to specific client requests.
- Assisted in training of new line cooks, ensuring they met kitchen's high standards quickly.
- Followed health, safety and sanitation guidelines while preparing and serving food.
Brand Representative
Abercrombie & Fitch
01.2016 - 06.2018
- Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
- Maintained up-to-date knowledge of industry trends, enabling informed recommendations to clients on product selection.
- Established strong relationships with store management, ensuring ongoing support for the brand''s presence.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Contributed to the development of engaging visual merchandising displays that showcased products effectively while attracting customer attention.
- Rang up customers by processing cash and credit payments to complete sales transactions.
- Greeted customers warmly and pleasantly answered inquiries.
Education
Specialized Trade - Electrical Technician
UEI
Garden Grove, CA01.2025
Skills
- First Aid/CPR/AED Certified
- Computer Skills
- Time Management
- Leadership Qualities
- Customer Service
- Fluent in Spanish
- Organization and Multitasking
- Data Entry
- Event Planning
- Student Wellness
- Microsoft Office Suite
- Administrative Support
Certification
OSHA
First Aid/ CPR
ELectrician Trainee
Timeline
Work Study Student
UEI College
08.2024 - Current
Special Events Coordinator
Bella Mangia
11.2023 - Current
Assistant Coordinator
A Touch of Light LLC
09.2023 - Current
Bellman/Shuttle Driver
Ayres Hotel
03.2019 - 08.2023
Line Cook/Cashier
Rubio's Coastal Grill
08.2018 - 03.2019
Cheerleading Coach
Loara High School/Bolsa Grande
09.2016 - 05.2021
Brand Representative
Abercrombie & Fitch
01.2016 - 06.2018
OSHA
First Aid/ CPR
ELectrician Trainee
Specialized Trade - Electrical Technician
UEI
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